克利夫蘭獨立歡朋套房酒店(Hampton Inn & Suites Cleveland/Independence)

Room was very comfy . No complaints. Nice and clean room

You had to ask for housekeeping we were there 3 days they said they told us at check in they did not asked for adjoining rooms one had one they said since we went thru ******* they were sorry they couldn’t do it

Room #222 door was not square in door frame and gap with visible light and noise came into room, not very secure. Very heavy bathroom /closet overhead slide door impossible to slide due to dragging on floor and handle very sharp on fingers. Room was smelly. Wall paper loose in bathroom. Ice maker on floor not working.

Our room had a stale smell to it. The floor was filthy. When we ask for it to be taken care of they did not have the staff to come and clean it.

We were very happy with our stay, the staff was very nice and approachable Clean and comfortable room with a greay selection for Breakfast in the morning Perfect for our stay to go see the Cavaliers!!!

Stayed last night. All 5 stars. Tonight, room smells musty. To be fair, these are different rooms

The check-in gentleman was extremely friendly and helpful. He recommended a restaurant that we ate at and it was perfect for our family of 4 (2 adults; 2 kids). The woman who was refreshing the breakfast bar was also very kind and helpful. We will definately be staying here again when we come to the area. We stayed in Feb., 2024

This property was very clean and rooms spacious. The staff was friendly and accommodating.