克利夫蘭韋斯特萊克索尼斯塔ES套房酒店(Sonesta ES Suites Cleveland Westlake)

Le falta limpieza. Los empleados fumando en los alrededores. Personal sin experiencia. Hasta ahora ha sido la peor experiencia de nuestro viaje.

First time had a room with no heat had to get space heaters Second time I couldn't check in until 7 pm smh

Nice experience quite the only thing when using the kitchen and shower you have turn the nozzle the opposite way for hot water

The property was pretty well maintained. The bed was comfortable and we had plenty of space. Parking was convenient and not an extra charge. I was underwhelmed by the kitchenette in our suite - they're supposed to be usable, but I booked a stay for two people and found only one of each; a glass, a coffee cup, a bowl, and a plate. There were cooking utensils, but no pots or pans.

Very dated. Multiple rooms where fireplaces didn’t work. Toilet leaking. I used to like coming here. My wife and I would always stay here the weekend after Xmas to wind down. It’s time to choose a new place.

Comfortable great room…multiple stays…fireplace in the winter..pool in the summer

We reserved a Fireplace Room, did not get this when we checked in. The carpet in our room was dirty.

Great set up for families, especially if you have older kids with you. Great to have thr 2 bedrooms and 2 bathrooms and separate living space. Only complaint was that it was a little run down...it had been cleaned, but needed to be updated and deep cleaned.

Average hotel. The pull out sofa be was filthy. When opened dirt, hair, used toothpicks were all over tha mattress and then dirties the floor. The lock fell of the door. The lobby closes at 10:00pm so you can't ask for anything if you need. The room sleeps siz but only 2 towels were provided. I will never stay there again.