聖佩德羅蘇拉親子遊酒店

Watching the hotel staff ensure the functioning of the Intercontinental San Pedro Sula’s rooms, spa, gym and three restaurants/bar, is exhausting. A lot of work goes into maintaining the various functions of this aging and comparatively large property. With that said, the friendliness and professionalism of the hotel staff were the highlight of my two-week stay here. Unfortunately, the same staff accolades cannot be given to the management/ownership of this property. Aloof and not customer service oriented, the management at this hotel (and owner) clearly fall short. For one, the decision to allow construction in and around the restaurant area during dinner time was a poor one. If the hotel had a theme song, it would surely be the sound of seemingly endless construction (this hotel does, indeed, feel like it is constantly being renovated). Each of my dinners (and lunches) were impacted by the noisy construction taking place at the most inopportune times possible. Additionally, I would encourage management to reconsider its strategy with the Executive/Club floor. I stayed on the Executive Floor, which, theoretically afforded certain benefits; many of which were inconsistently available - namely availability of the Club Lounge for breakfast and afternoon/evening snacks. The lounge was often not available for either - perhaps because of a lack of guests (?). In any case, this is an easy way to reduce the value of these room upgrades and I would strongly encourage anyone who chooses to stay here from opting for Executive level rooms. Rooms were standard and kept clean. The Intercontinental San Pedro Sula is probably one of the best options in town, but it could - and indeed should - be so much better.

I had a brief stay here while passing through San Pedro Sula and as a Gold Honors member with Hilton I was able to use the points I had saved up for a free night. The hotel proactively upgraded me to a slightly nicer room (I think?) which I appreciated. The hotel is indeed a bit dated, particularly in the rooms and more so the bathrooms. However, it was overall quite comfortable, clean and safe. The air conditioning was wonderful considering how hot and sticky the city. Employees especially Martin at the front door were quite friendly and helpful. The beds were up to the Hilton standard which are nice--not as good as InterContinental's beds but still very comfortable. The pool area is actually quite pretty and if I was staying there longer I would probably lounge around it--at least for a while before it gets too hot! While the prices are a bit elevated in my opinion and the hotel could use more remodeling or renovations I overall was pleased with my stay and would recommend it to others.

We stayed here one night for a wedding being held at the attached convention centre. Firstly, I want to comment that this is a very safe property with high security at the only entrance, so we felt completely safe walking their lovely grounds. The pool area is very nice with ample room for swimming and a shallow area and splash pad for children. We took advantage of the poolside bar. Our room was a bit on the small side but perfectly adequate for our one night stay. The room and bathroom were very clean. Comfortable bed. VERY powerful AC (which is important in SPS). All the rooms have windows which open fully, so just be aware if you are travelling with small children. The included breakfast buffet was also very good, there is even a tortilla station for fresh hand-made tortillas. We also ate at the restaurant the convention centre. Their food is very good and they have an extensive cocktail menu. The gin cocktails are delicious. The highlight of our stay was the EXCEPTIONAL service provided at the convention centre. The food and beverage staff clearly take great pride in providing excellent customer service. We were simply guests at the wedding, not VIPs, and yet we felt like rock stars. The servers were so attentive, anticipating our needs, and going out of their way to make sure every guest had everything they wanted. We never went without our drink being refilled. Truly the best service I have ever experienced at a function. Coming from North America, the service at other functions I have attended does not even come close. You have a really great staff here. The food was outstanding as well. Very high quality for a large function. Lastly, I also want to point out that I appreciate that you can contact the hotel through WhatsApp. Being from North America, I was able to contact the hotel easily using WhatsApp and also call using the app them to give my credit card information for booking, which saved me money and time from having to call internationally. Much appreciated. I would 100% recommend for anyone staying in SPS. Muchas gracias por todo.

歡迎,旅客。這只是一個美麗的地方。工作人員非常友好和樂於助人,當我需要鐵塞爾吉奧微笑時立即帶了它。我們的池畔小屋乾淨寬敞,有一個堅固的AC單元,立即冷卻房間。wifi足夠快,我可以工作,設施很容納。舒適的牀。食物,飲料和氛圍都很棒 - 在山頂上令人難以置信的景色。啤酒廠的Jason太酷了,邀請我們乘坐4x4車,讓我查看他父親的舊吉他收藏。每個星期六都有現場音樂!就像你呆在後台(如果你累了,就足夠遠睡覺了!)安吉利的感覺是悠閒和奢華的混合。在游泳池放鬆或探索場地提供了充分的機會,無論他們可能是什麼,都能滿足您的度假胃口。一如既往,工作人員可以通過whatsapp或親自以任何方式幫助您。我意識到我聽起來像廣告。我只是玩得很開心,會(會!)推薦在安吉利花園住宿給任何想要足夠冒險的人。快樂的小徑!