I was called about a week before to see if I needed the type of room that I booked, because apparently they got over booked somehow. When we got to the hotel a lot of people in the lobby waiting for their rooms, that where not clean yet , and this was after 3:00 pm check in time. We got our room, the only real problem was our bathroom sink was plugged ,so could not really use it. The beds and pillows were good. There was no coffee in the lobby coffee makers in the morning or creamers, everthing was empty. Heard from other people that came in later that night ,they did not get there room that they payed for , the hotel gave it to someone else. I knew when we got there and the garbage can by the front doors was overflowing, looked like it had not been changed for weeks, that it was not going to be very good! The guys working were doing the best they could, I felt bad for them, but seems like management needs to do a better job!
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