底特律法明頓山萬怡酒店(Courtyard Detroit Farmington Hills)

Great place

I stayed two nights. Came in real late and they got me registered quickly. Great staff, very clean. I was surprised to see that my room was not cleaned while I was away. Gone early, back late. Usually there is a sign or they tell you. Was just more of a surprise.

I would not recommend anyone to stay here if you expect good service. Your money will spend well everywhere, but good service is definitely hard to find. There are so many incidents of poor service for me here. I cannot list them all. I will be happy to leave.

The pool and tub were dirty. Pool was cloudy.. Hot Tub had a lot of bubbles with what looked like dirt on it … Counter staff was very helpful and friendly..

Clean and easily accessible. Thankful for staff working the holiday. Heater in room 310 had a VERY noisy fan. So had to keep the temp down otherwise it kept us up night.

I was disappointed that there appeared to be an on-site restaurant which really was more of a glorified cafeteria and no decent dining close. The room was clean and comfortable and not noisy which was good.

At 11:40 on Monday, November 20, at least 18 of us were in the lobby lounge of this hotel excitedly welcoming someone who had flown from San Francisco to Detroit to be at a funeral following a tragic accident killing two of our most beloved family members. The person working the desk came over and loudly yelled that we were violating quiet hours and she was getting complaints and used a tone like this group -- average age of 50 years old -- was a group of five year olds. A polite informing of any of our group that there was such a thing as quiet hours and that there were complaints would have led all of us to be less loud and more respectful. The employee even had the gaul to claim this was the second time she told us, when it was the first time any in the group had heard anything of the sort. One of us, a veteran of the hospitality industry, went to the desk to tell the person nicely that her yelling and tone were inappropriate and she immediately said "I am not listening to you... you can take it up with the manager in the morning." DO NOT ENDURE SUCH DISRESPECT BY STAYING AT THIS PROPERTY. We have been here all week unexpectedly because of delays with arrangements. We invited all of our family members here spending more than $25k on the hotel in a very few nights because of how kind the other staff has been to us. The result we tremendous disrespect for guests that include 4 elite Bonvoy members. This is the sort of thing that will lose Marriott hundreds of thousands over our lifetimes. This clerk should be politely warned and let go if this sort of horrible guest management ever happens again.

Really nice place. Clean, updated, friendly staff. Nice bathrooms and pillows. Close to where we needed to be. Starbucks and lots of restaurants nearby. We had loud neighbors who kept us up so I guess the walls are thin but that was a bummer. Also could hear a lot of interstate traffic when trying to sleep so make sure the A/C fan is on continuous to help drown out the noise. Beds were like super ultra firm. Didn’t get great sleep but the place was nice overall.

The pool/hot tub was kind of dirty and not kept up with. Our room smelled of a lot of cleaning chemicals or the bedding was washed in something funky. Wall with the window on it, looked like it wasn't finished being painted.