弗拉特羅克Rite Aid附近酒店

這家酒店方便我所需要的。我可能會再次入住那裏,但不像附近有更好的選擇。它可以使用更新。 前台很友好,這很好,因爲我的酒店鑰匙一直被磁化。我認爲大多數人只在這裏住了一晚,他們一直在做出這個假設,這很奇怪。 有牌子說他們因爲新冠沒有每天做女僕服務,當我問他們好像沒有“確定”第一天說不需要。不確定他們是不是因爲那個沒有來第二天,但沒有人來。 設施真的很小,很基本。 游泳池看起來很髒。水很陰。

經濟實惠，總體來説乾淨整潔，採光好！距離機場近，但是離bio-genetics medical laboratory 要20-30分鐘。如果要做核酸的建議訂離實驗室近點的，畢竟車費傷不起🥺🥺

We stayed overnight on January, 6/23 in Room 203 at the Holiday Inn Express- Detroit Metro Airport 7680 Merriman Road Romulus, MI 48174 Upon entering our room we noticed a soiled cleaning cloth on the floor in the bathroom. We also noticed the sink did not drain properly, there were no glasses for water and the TV and Remote did not work properly. The remote did not control the TV and the TV audio and video kept pausing repeatedly making it impossible to watch anything. We called down to the front desk, but the girl was busy with check-ins, and said she would come up later. She did not come up but we assumed she had either just been too busy or forgotten, which is understandable. The USB ports to charge our phones underneath the TV did not work as they were too loose and the cords kept falling out. I also was never asked if I was an IHG Member upon check-in or check-out, and received no points for my stay. This is just a personal preference, but one other thing we didn’t care for were the toiletries not being individual samples as it seems unsanitary because of COVID. I reached out to IHG on Twitter on January 7 and received a response right away. They reached out to the Hotel Manager to investigate and said I would hear from her. I received an email from the Hotel Manager January 10 stating she knew nothing about my concerns, so I forwarded her a list of issues we experienced. Finally, on Monday, January 16 after receiving no response from the Manager, I called the Hotel and asked for the Manger, who maintains she did not receive my email, which was a direct reply to hers. She offered me 8000 points, which I did not receive. This Hotel stay was the first night of our 2 week vacation. The first since COVID. I am not impressed by the apparent disregard for patrons by the Hotel Management. January 18, twelve days after our stay, and there was still no resolution, which is completely unacceptable Customer Service. No one should have had to deal with this while vacationing. Just to follow up, IHG Twitter added 10,000 points to my account, and I received 1,468 points for the stay. It appears 5,000 points were added as well, from the Hotel Management? Unsure? I do not enjoy leaving a bad review but also do not appreciate having concerns/issues seemingly dismissed as unimportant, and for that reason alone we WILL NOT be staying in this location again. P.S. I was unable to upload any pictures as the site will not work.

我肯定會推薦這家酒店,我在那裏度過了一段美好的時光,房間非常乾淨舒適,新得很棒,員工真的很棒,他們用所有可能的方式幫助了湯姆,確保我們的住宿非常棒。友好,超級好,梅加也很棒,非常友好,舉行了一次很棒的友好談話,所有的人都很棒,很棒的工作人員我一定會回來的

很棒的酒店乾淨衛生早餐很棒

這個酒店就在租車公司這條路的對麪。到租車公司走路5分鐘就到了。酒店沒有早餐，周圍有麥當勞，還有加油站裏面的便利店。

正在進行的改造迫不及待地想看到最終結果,很棒的員工,位置很好,價格低廉絕對值得給這個地方一個嘗試,就在斯特林國家公園,越南紀念碑位於地獄公園

This was just our first stop on our way to Florida. The room and most everything was nice enough. We did the digital checkout on the phone but never received the receipt like we should have. I did call later that day and Jessica was very helpful and sent it right out. Our biggest complaint was when my wife went to the desk to turn in our keys she asked for some bottled water for our upcoming 7 hour drive she was told she couldn’t have any because we were not Diamond Members!!! We have been Hilton Honors members for many years and never been refused. Most places just ask if we want some water when we are checking in. In fact, at our next stop in Kentucky they just handed us a bag with two bottles already chilled. At our stop in Georgia they told us there were two bottles already inside the refrigerator. We found this very disrespectful and cheap!