希爾頓歡朋酒店-門羅(Hampton Inn Monroe)

Nice room. Comfortable bed. Bathroom has dust on the lower shelf and there was water running between the floor tiles. Still, excellent service, great breakfast, and comfortable room.

The customer service at the front desk was polite and professional. The bed was not comfy and the pillows ******. The people down the hall from our room was in the hall way and was very loud, not the hotels issue but people should be respectful to others in hotel rooms. I heard a can open and it sounded like they were right outside the door.

Check in was a disaster. The gentleman at the front desk could barely understand or speak English. We arrived early on business around 830 am. Check in didn’t occur until after 2 pm. Upon checking out 3 days later a charge of $18 was issued. Nothing was purchased and corporate has been notified of this and still not resolved.

No problems. Saved some $ by staying here instead of Detroit for the Queen concert. Breakfast was only 6-9. One more hour...until 10 would have been nice.

Couldn’t check in for near 30 minutes even though I had booked ahead AND paid already online. Front desk worker (not in any type of uniform or professionally dressed) said the card reader was working. When we began to talk about canceling and going elsewhere he had us try and it worked flawlessly. How convenient. Room was ok overall but our door lock wouldn’t catch on its own so the door could be pushed open unless you ensured you pressed on it near the knob for it to catch. Bed really wasn’t comfortable and the pillows were small and a mix of fluffy and firm but both very flat.

very close to high way, staff was very pleasant and helpful at a late check in

The only problem was the water was only at best lukewarm for the shower. Never warmed up.

Overall was nice, clean, and the staff was awesome. Will use again

The cleanliness is great.safe and comfortable.