Holiday Inn 北安普頓西M1，JCT 16(Holiday Inn Northampton West M1, Jct 16)

The hotel is a few minutes off the M1 and on its own. It is not in a service area, there is no petrol or other services on site, just this hotel. My room was very poorly lit, which for a room described as 'accessible' seemed not good enough. Room and bathroom were fine. However, guests in the next room talking very loudly at 1am were not welcome as I had an early start the next day. Maybe not the fault of the hotel except the noise was heard via a connecting door between the rooms which was locked but not well insulated so every word could be heard.

Friendly staff lovely location free parking, nice room

Very helpful staff and clean rooms made for a comfortable stay.

It's a Holiday Inn, expect the levels of service of a Holiday Inn. The teenage staff do not give a shizer about anything, every item of furniture in the foyer has a stain on, the breakfast is not monitored and items quickly run out. The rooms are ok, you get a bed and a shower.

Booked a wheelchair accessible room but had to move furniture around just to get around the bed and some lights didn't work! not the best start. Wanted to watch some tv before bed but alot of the channels didn't work. Breakfast cost us nearly £20 and it was nasty! Hot breakfast wasn't hot, coffe was rank and it was alll just cheap and nasty

I had booked this hotel online in January 2022. I received a confirmation email. When I arrived on June 3rd 2022 I was turned away by security staff. I protested that I had a reservation. I eventually had to go to another hotel at extra cost. I complained to customer services on my return home. Complaint ignored. I complained using Facebook and received a response as "hotel closed until November rebook it then". I don't want to use IHG hotels again if I can avoid doing so. I wanted a refund of the difference at least.

This hotel is a budget place on a fast road. Unfortunately you will now find it is completely booked out from September 2021 until January 2022 for afghan refugees to stay in. Handy for the motorway and not too far from town and nice housing areas and villages.

Sehr zufrieden

handy position just of the M1, food was a real let down, poor quality both evening meal and breakfast