雷利什酒店(The Relish)

“Folkestone’s only 5 star accommodation”. Firstly. If you are going to make this kind of claim you need to back it up. I am not sure what the owners consider “5 star” accommodation” but I can promise you this is not it. So immediately it’s all a bit awkward because this is not what you were expecting. Firstly it’s not a hotel. There is no bar, no restaurant. A 3 star B&B at best with a musty aroma. The reception is manned part time by a young lady who does not greet you with a welcoming smile. Or any smile come to that. We had ticked free parking on *********** but were told we needed to pay £3.50 for a permit. There was definitely no free drink on arrival. Our room was on the top floor. (chimney) There is no lift. If you have mobility issues or struggle with stairs this is not the place for you as no one will offer tk help with bags. The room. Top floor. IKEA Malm furniture. Super king bed was comfy. Only one bed side lamp. Ancient tv in front of a mirror so you can’t really use the mirror. Kettle with Nescafé instant. - not sure who considers this 5 star?? Walls with cracked paint. Scuffs up the wall. Bathroom has a really wonky floor with a light bulb out making a dingy room even more so. If they had claimed to be a 3 star B&B the review would be ok. But they are claiming to be a 5 star luxury. If you want 3 star B & B stay. You’ll be happy. If you want luxury go to the Burlington for a similar price and don’t waste your money on this rubbish.

What a find ! Booked as a last minute break. Beautiful house, rooms enormous and extremely well maintained. Home made cake on arrival with access to a huge lounge with tea,coffee machine. Great choice for breakfast which was delicious. Will be booking again very soon.

Definitely recommend The Relish. The location is great. Very close to the harbour and beach. Also close to Battle of Britain memorial. It's very clean and Julia was very friendly and helpful. Breakfast was excellent. I really enjoyed my 2 night stay here. Would stay again for sure. There was £3.30 daily charge to park on the street out front, which was convenient for me. The weather although great did not hinder my stay thankfully. Thank you to all the staff at The Relish.

How this hotel is ever given 5 stars is unbelievable to me it’s a very average hotel with tiny rooms and a mean spirited attitude. The indigo room is the smallest room I have stayed in since the 90’s , a tv the size of an iPad,drafty windows and a very average bathroom (some White Company toiletries do not make a bathroom luxury) the room is not even as good as an average premier inn and not even close to their plus rooms , never mind excellent chains like Resident or Moxy all so so much better and none of them claim to be luxury. I should have been wary when you book and are sent the longest list of terms and conditions I have ever seen . I’ve stayed in lower grade hotels in Folkestone but these hotels try to make up any shortcomings by offering helpful friendly customer service 4pm check in is just wrong even 11am check out is a bit mean Parking is difficult nearby so other Hotels have a link to the council parking site and sort out cheap all day parking this hotel doesn’t offer. So what is good about the hotel , a nice reception and lounge you never go in and their is complimentary coffee and water yet the complimentary wine and beer mentioned on the website is never offered ,btw free Wi-Fi is not really a selling point these days . To be fair breakfast is included which is just average the avocado on the toast couldn’t be spread any thinner , seating in the dining room is tired and maybe cleaning the splattered wall and door frame at the table where we ate would be nice . I wonder if the 6ft bedhead that came away from the wall and could have fallen on us at any point as it was inadequately fixed to the wall would be covered in those terms and conditions. However you do get a slice of cake!

Sadly, this place is a little bit of a joke. They are not what they claim on their website and it’s unlikely they ever will be. Other recent reviews are accurate, but worth pointing out: - it’s not luxury - it’s old, creaky and badly maintained - it does smell - it feels dirty - it’s not 5 star - there is no welcome drink - there are no cakes on offer - the breakfast did not have fresh bread - the egg cookery was disastrous - the fruit at breakfast is old and mouldy - there in no service On the last point, the service was terrible. Not really sure what was going on here, but the person on front desk was vacant and unhelpful. Be sure to let them know you’ve parked out the front so they can issue a permit, they don’t tell you that you need one, but then again they don’t actually tell you anything. One redeeming factor, location is ok. To the owner: don’t make bold claims you hear no intention on attempting to uphold.

A lovely nights stay on business. Very quiet and relaxed environment, lovely building. Hosts were attentive with a fantastic breakfast and lovely poached eggs. Room was clean tidy and modern. Highly recommend a short stay here at the relish, with prime location!

Would love to write a review of this hotel but sadly we can’t because they cancelled our reservation with less than 24 hours’ notice. Staff were very unapologetic. Completely left us in the lurch as all hotels within 20 miles were full and so had to drive home to Weybridge instead of staying overnight.

Good location , 5 minutes walk to the beach . Quiet and nice room . Parking is not included!!! Had to purchase a permit and were lucky to get a parking place near hotel - this is not guaranteed!!! We got the last parking space

Booked for birthday treat for my partner allocated car parking lady at reception was friendly free cake drinks was a nice touch. Rooms are nice and spacious en suite shower was lovely. Bed very comfortable . Cooked breakfast in the morning and can help yourself to yogurts coffee bread etc . Overall a nice stay.