In the past, we stayed here often and it was amazing. However, this trip was different. The room was comfortable, but the attention to the details (which you expect from a boutique hotel) was missing. We went to place the bath mat on the floor and it was ragged on all sides. The first replacement they were going to give us was not much better. Finally we did get a decent one. However, I was disappointed that such an obvious quality control was neglected. They have also changed the brand of their toiletries which seem to be of a much lower quality. This went from a five star review for us in the past to a three star today. I was disappointed that we spent money for a quality stay and did not get it.
翻譯