We stayed here many times now, unfortunately this time was a total chaos. We usually get a room that is the furthest from any foot traffic and generally quiet. This time the receptionist was obviously a new and inexperienced, as not only she refused to give us our usual, she managed to reside us right in front of a room that got designated as meeting room for a teenage soccer team. We and from the conversations with the night hotel crew, apparently had to call multiple times with complains up to 2am that the kids/soccer team would not stop running, yelling, laughing, slamming doors back and forth.. we could not sleep at all; it was a nightmare, I'm not exaggerating..
in the morning, we talked to the manager, who just shrugged and apologized, our weekend was ruined due to this stay, as we were not rested and very much upset. Horrible experience.
翻譯