道奇堡美吟温德姆酒店(AmericInn by Wyndham Fort Dodge)

No

There was no early check in even though rooms weren’t full. The “fitness center” had two pieces of equipment a treadmill and an elliptical and only the elliptical worked. No one answers the phone.

I booked this room so my son and I would have a place to stay before he moved into his apartment at Iowa Central. On the 6 hr drive there, we got a notification that move in was postponed until the next day due to weather. I was only able to take one day off due to my work schedule, so I called the motel to see if there was anyway that my son would be allowed to stay there alone, he is 18 the front desk girl was completely unwilling to accommodate, even when I explained the situation I asked if there was any exception that could be made, he has a very responsible kid And it was a Sunday night but she refused to help saying he absolutely needed to be 21. Luckily, I was able to find another area accommodation that was more than happy to assist, given the extenuating circumstances. The poor customer service cost me over $100 and them any future bookings.

Everything went really smooth and Alicia was extremely helpful and very friendly. Nice to have a friendly and warm person when getting off the road due to a blizzard

When we arrived for our stay to visit family that we had not seen in two years everything seemed well and good. That is until we found that the hot tub was not working and the heated pool was not heated very well. We informed the front desk personnel know and were told that they didn't know how warm the pool was because they didn't like being around water. The hot tub jets did not work the one day that it was deemed safe to use. In addition, my card was authorized twice for the stay and I am still waiting (11 days for the authorization to be removed from my account). I contacted the hotel twice and they told me there is nothing they can do to expedite the matter, even though my bank assures me that the can. Finally, the free breakfast seemed to be free to everyone, except paying customers. My wife saw on several occasions people walking in the front lobby on their way to work to have breakfast. There are lots of other options in the area, I would avoid this one at all costs.

The front door was broken. The hot tub never works. They shouldnt advertise it. Breakfast was minimal at best. Items were not ordered on the truck for breakfast.

The staff were efficient and ALL practiced "Iowa Nice". Then made you feel welcomed and well cared for. The inside has been recently refurbished/repainted. The breakfast had many options. The nearby Tom Thumb restaurant was a great sample of local Iowa fare.

Super easy Check in and out process. Everything was clean and since it’s a little out of the way it was amazingly quiet. No elevator all night, people slamming doors or anything. Restful night just what we needed.

Very friendly and accommodating staff. Went out of their way to make a great stay. Great accessible room. Very good TV and refrigerator WITH freezer area in fridge.