One of the worst experiences during check in, starting by being badly treated by valet parking guys once explained we'll park by ourselves, then at the reception by not interested girl that wanted to take double payment. Totally different experience during check out - another girl was super kind but promised an invoice was never sent to us.
Hotel is nice, well located, but do not expect nothing really particular
翻譯
David
庭院景兩張雙人床房
入住日期 2023年11月
家庭旅遊
1則評價
3.5/5
發佈於 2023年11月12日
The location was great because it was right off the beach but it wasn’t as great the experience. First they have hidden charges they don’t tell you online when you are booking the hotel, you only find out about the charge right when you finish paying (like the hotel $40 fee) and when you are checking in they charge $48 for mandatory valet service if the $42 self parking is full.
Additionally, we thought we were going to say in the big building as shown in the picture but no they made up stay in a smaller building across the parking lot.
The rooms do not look like they do in the pictures, they are a lot smaller and not that nice.
Overall I didn’t enjoy the hotel at all but now I know for next time
翻譯
Sauvignon Blanc
庭院景兩張雙人床房
入住日期 2023年9月
獨自旅遊
35則評價
4.5/5
非常好
發佈於 2023年10月3日
해변 얖에 위치해 접근성이 좋았습니다. 하지만 호텔에 resort fee를 박당 40불 넘게 지불했고, 이 금액에는 썬베드와 파라솔은 포함 되어 있지 않아 조금 당황했습니다. 전반적으로 서비스는 좋았습니다
翻譯
訪客
碼頭景特大床房
入住日期 2023年11月
家庭旅遊
1則評價
4.0/5
很好
發佈於 2023年11月8日
The hotel is located in a nice location and beach front.
The main issues are being a very old building and there is only valet parking.
Also there are additional fees for everything. Breakfast does not worth $35 (without tip/service)
This place was very disappointing overall mostly due to cleanliness. We paid extra for a marina view which actually meant a much smaller, much older building across the courtyard. Our hallway smelt like sewage for half the stay due to a room nearby having a plumbing issue and 3 roaches were found in the main building of the limited time we spent there.
翻譯
訪客
部分海景兩張雙人床房
入住日期 2023年3月
與朋友同行
3則評價
5.0/5
傑出
發佈於 2023年3月20日
The hotel was great. Very helpful would definitely stay here again
翻譯
Angie
入住日期 2021年6月
夫妻/情侶
5則評價
3.7/5
發佈於 2021年7月8日
這個地方最好的地方是連接酒店與海灘和游泳池的橋
他們應該在接待處更好地照顧
並警告他們是兩個 Torres d 酒店
一個在中間,另一個在前面,遠離所有其他人
原文由 Google 翻譯
Luis Rafael
入住日期 2023年11月
夫妻/情侶
2.0/5
發佈於 2023年11月22日
El check in en la mayoría de hoteles es a las 3 pm, allí fue a las 4, se llegó esa hora y aún no podíamos registrarnos.Con el tema del chek out, debía realiz**** a las 11 am, desde las 10 am llegó personal del hotel preguntando q a qué horas íbamos a salir.
El tema del parqueadero, fue complejo todos los días teníamos inconvenientes con la entrada y la salida, la tarjeta siempre presentó problemas.
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Lisandro
入住日期 2023年10月
其他
3.0/5
發佈於 2023年10月23日
Lamentablemente estoy inconforme por que no tiene estacionamiento para los clientes, en esta ocacion tuve que pagar 45 us diarios por el uso de valet que entiendo no debia pagar por estar hospedado en el hotel y eso lo supe despues que estoy en proceso de check in.
Esto fue lo que no me agrado en este hotel.
翻譯
Onel
入住日期 2023年8月
夫妻/情侶
1.0/5
發佈於 2023年8月5日
People at the property lied about parking cost $45 per day. The place was dirty they were half an hour late to check me in at 4:30 PM is when I got my room key and I was on the property at 11:30 AM for checking many people that checked in after we got their rooms before me then my room wasn’t even in the main building. It was on the other side of a second building, the only way to get across from one building to another was the skywalk which closed at 9 o’clock. I don’t know what type of person and their evening at 9 PM but that was very inconvenient. Also the front desk with no help for anything and never pick up the phone neither did housekeeping , I will not be coming to this property ever again, and I’m very upset by the fact that this is a DoubleTree by Hilton. Usually a double tree is a high standard, but this was very very far from that.
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pedro
入住日期 2023年7月
家庭旅遊
3.0/5
發佈於 2023年7月27日
******* said parking is included, but the hotel charged 48$ daily.
******* say all hotel fees are inclided, but the hotel charged about 50$ per day,
Streets around the hotel are in maintenance, city lights are off, that should reduce the hotel cost.
Nice Pool, Nice beach with nice access.
翻譯
Bruce
入住日期 2023年7月
夫妻/情侶
4.0/5
很好
發佈於 2023年7月27日
Customer service was outstanding. Your team worked well together.
I was disappointed in my room facing the marina. A/C is great, but very noisy. It will wake you up... Also, I was amazed that parking was 45/48V dollars per night..
The location served our purpose, (Attending a Celebration of Life) Future visits my not include the Bahia Mar...