史密斯堡Walmart Supercenter附近酒店

新式酒店,很乾淨。房間舒適,燈光很棒。早餐豐富多樣。我的房間有一張特大牀,淋浴間散步。酒店提供鴿子洗髮水,護髮素,沐浴露,洗手液和潤膚露。房間有熨斗和熨衣板,keurig咖啡機,以及貴重物品的保險箱。隔壁房間有一點點噪音。前台員工友好而專業。

Breakfast is always excellent. Entire facility is clean. Room is comfortable & CLEAN. Cleaning & cooking staff VERY friendly. Jazmin is outstanding - Friendly, accommodating & very professional. I always stay at Hampton when doing business in Ft Smith.

I have stayed in Super 8's many times and really don't expect much other than a clean room and a bed. This may have been the worst room I have ever stayed in. There were holes in the walls and a hole kicked in the bathroom door. The bathroom floor was slimy from a poor tile job that soaked up water and squeezed it back out when walked on. There was no furniture in this room any where. No chair or table. Just the two beds. Even in the bathroom. No table or anything to set your clothes on while showering. No top seat on the toilet and almost zero water pressure. I would strongly suggest not staying in this motel.

很乾淨..安靜..很棒的早餐!工作人員非常樂於助人!

We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.

The room was one of the nicest hotel rooms I’ve had in this price range. It was spacious, both the bedroom area and the bathroom. We were traveling to Florida and stayed on our way there. We liked it so much, we made it a point to stay again on our way home.