福克特小屋旅館(The Factor's Inn & Factor's Cottage)

There are shampoo, shower gel and body lotion, if provide some toothpaste and toothbrush more better. Also, there are nice desks and a bench/chair, it’s kind for us to sit at the desk to take a sip if there are two chairs available. Love the position of the hotel, it’s good for guys who have no cars like us , just right close to the start of the trail :)

There are no staff members at the Factor Inn, you have to check in at a larger hotel up the road and come back. Breakfast was not included even though it said it would be which makes the property overpriced.

Check in was horrible. First, you have to go back and check in at the Castle. There are NO perks. They show food and restaurant in the website and there is NONE. You can go to breakfast back at the Castle for 38pounds each. We asked about dinner for the 2 nights we would be there and they were booked solid (my fault). We wanted to sit outside and have a glass of wine and there was not a table or a chair anywhere. It was just a very disappointing experience. We stayed the next 2 nights at the Inch Hotel in Fort Augustus. It was awesome. Apparently, they are part of the same hotel group and they were very upset at our report when we were talking to them about it. We found a little place at the golf course 5 minutes away... The Caddy Shack. It was fantastic. Great bar, sweet people and good food. We went to dinner there twice and breakfast once. They told us that the restaurant at the Inn has been closed since before COVID. It seems the website could be easily updated to reflect the current situation. I will never book the Factor again.

Stanza estremamente confortevole adatta anche a passarci più di una notte, dotata di due servizi uno munito di doccia e l’altro di vasca. Nel complesso pulito ad eccezione della moquette. Il letto era grande ma un po’ troppo morbido forse leggermente sfondato, ma con Topper. A disposizione anche i doppi cuscini e bollitore. La camera si è scaldata abbastanza velocemente anche grazie ai termo che si possono regolare a proprio piacimento. Si trova in un contesto rurale decisamente romantico e silenzioso l’ideale per potersi riposare. Il Check in deve essere fatto solo esclusivamente al castello di Invernochy, che si raggiunge sempre in auto. E diciamo che per il costo sostenuto per una sola notte sarebbe stata gradita l’inclusione anche della colazione, visto che 180 sterline per una sola notte non sono pochi. Comunque la struttura è davvero bella e tradizionale, molto suggestiva

Lovely room - very spacious and easy parking. Only downsides were that the room was a bit musty smelling, one of the blinds wouldn’t close properly, and check-in was up at the castle which is a reasonable distance away over poorly maintained roads.

Check in at the castle went well and directions to Factors Inn was good. This is an old pub with rooms. The room we stayed in was large with a lounge area but the room smelt dusty as did the communal areas. We spent most of the time with the windows open trying to air the room and decided to spend the evening out to.avoid the dusty smell.and feel of the air. The room was booked due to location and WiFi but there was slow and intermittent WiFi. This was raised but unable to be resolved effectively. We were offered the biliard room in the castle to use but decided to work in Fort William. Having travelled up the west coast of Scotland, this was the worst accommodation of the trip. I think you'd find a better room in a guest house or the Premier Inn in Fort William. These are tired rooms that feel neglected. It's a shame because they could be great bolth-holds for exploring the area. I wouldn't stay here again.

The room was dated and relatively clean, but not the greatest. It was difficult to get help when we needed it from the front desk

1. Inaccurate information of wifi name and password on the guest sheet and binder—2 incorrect wifi names that no longer exist 2. Unknowledgeable staff—had no idea what their own wifi name and password were 3. Irresponsible manager—asked me to check if the light was on the wifi router which is placed in the hallway, instead of checking up on it herself or sending someone to do it. I went and checked it anyways and told her the light was on. Again, no attempt was made to come to the site and check what was wrong. Instead, she said there was nothing she could do but calling an engineer who can come in the next morning since it was after 5pm (it was just after 5pm, meaning no internet service in my room for at least 15hrs). And she said there won’t be any compensation because wifi is an “outside provider” and the hotel is not responsible for it. 4. Unsanitary room—hair in the bath tub, a brown stain on the towel, blood on the wall, and a disgustingly dirty kettle + a HUGE spider under the sheet. 5. No reception in the building—Factor’s Inn & Cottage is operated by another hotel. You need to make a 15min round trip (or more if you have luggages or backpacks to carry) to the Inverlochy Castle Hotel which is a 5-star, fancy place. Probably another reason why staff is unknowledgeable and the manager is so rude, busy taking care of her own “luxury hotel” guests. 6. You need go to this hotel to check-in and pick up a room key yourself, so please be aware if you are a backpacker!