沃思堡Chapel Hill Shopping Center附近酒店

No improvement since last visit. Smoke smell still fills the Lobby from the open-flame cooking of Toro-Toro Restaurant. Great restaurant -- poor location choice. Hotel rooms are long-past due for gut renovations, as the rooms we have had on 2 visits confirm, which will cause us to stay elsewhere in the future. How old, stained, worn & chipped must furniture &/or bathroom fixtures become ”before” being replaced? All the staff were polite, courteous & helpful so no personnel complaints & housekeeping was basically OK. Attached parking garage is convenient since everything you want to do Downtown is within easy walking distance.

我們喜歡沃思堡Omni!!!這是一家美麗的酒店,這家酒店的設計沒有一塊石頭沒有翻。每件事都經過深思熟慮。乾淨的酒店和友好的工作人員!我們一定會再次訪問時再次入住!

I travel nearly every other weekend for sporting events. This was BY FAR the worst hotel experience I have ever had, and I will never stay at this location again. I tried to check in at 3 P.M. (an hour ahead of check in time, I arrived early) and was told to come back at 4 P.M. as my room wasn't ready, no big deal here, totally understand, I arrived early. However, I came back around 5:30 P.M., and was told my room STILL WASN'T READY. I wasn't offered so much as a bottle of water for the inconvenience or an apology, and was forced to change clothing in a public bathroom, because I had an event to attend. Finally, upon returning after my event, my room was ready around 11 P.M. I walked into the bathroom to take a shower, and realized there was some sort of brown sludge/liquid on the floor....the toilet was leaking from the base, and I assume this is why my room wasn't ready on time. When I woke up in the morning, the towel I had put down was soaked, and the corner was brown, as the toilet clearly continued to leak throughout the night. The next morning upon check out, when I received my car from the valet, it was full of flies. I don't mean 2 or 3, I mean no less than 12 flies were in the vehicle. I drive a newer Land Rover, when I dropped my car off the windows were rolled up, there was no food in the vehicle, etc...someone must have rolled the windows down and left the car next to a dumpster or something overnight. There were still flies buzzing around my car multiple days after I checked out. When I got home (after making a two and a half hour drive with a car full of flies) I reached out to Marriot customer service, and received a response that my complaints would be forwarded to the executive team at the hotel, and I would receive a response within 3-5 days. It has been over a week, and I've received no communication at all. I've read other reviews from around the same time that say they had to have an intense argument with management to finally get their room comped. Absolutely terrible experience, terrible customer service, and still no resolution.

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

代客和問候員很友好,熱情。我們的小套房非常好,很乾淨。令人愉快的驚喜是有兩個電視套,一個在客廳,一個在臥室。室內游泳池面積小,但我不是帶孩子出行,能漂浮挺不錯的。按摩浴缸很熱到我的口味,但不夠熱到老公,按摩浴缸沒有濃烈的氣流。可惜女洗手間缺水槽。早餐很棒!現熱煎餅和雞蛋是點餐的。總體來說,給4.8打分。可惜天井區沒有對外開放。因爲位置,服務,現在知道這個地方可以參加活動,我知道我會爲高中聚會推廣這個位置。

酒店正在裝修，房間的軟裝看着很新。隔音比較差，小孩的哭聲，走廊的人聲，聽得很明顯。房間裏會突然傳來設備運轉的聲音，不知道是什麼設備。影響睡眠。 浴室沒有打掃乾淨，頭髮什麼的還在。 隔了條街就是Water Garden，方便遊覽。離火車站也近。地理位置優越。

在Stockyards度過了美好的幾天。Stockyards酒店是中心和方便的,很好地滿足了我們的需求,因爲我們在等待滿足家人的同時從長途飛機旅行中恢復過來。它有經典的牛仔主題。牀很舒服,前台有舒適的椅子,免費wi-fi和空調是坐一會兒的好地方。工作人員很熱情。Booger Red的酒吧和H3牛排館位於房地。我們兩個都吃了。雪松木薰三文魚絕對好吃,前一天下午一份自制冰淇淋蛋糕帶了兩個嚴肅的冰淇淋愛好者結束!感謝歡迎!