沃思堡Fort Worth Museum of Science & History附近酒店

This is a remodeled Raddison, so of course its a nice hotel. Unfortunately, the brought in a management company to save money, and boy does it show. After arriving and being verbally berated by a sexist GM, who made me cry in the front lobby- in front of all his employees- and told me that's a ”Me problem, not a WE problem”/ I should get my emotions under control. After this, he had his staff stalk me around to sign a new contract under duress. The rest of our stay, we got to see him run and hide from us when we walked by, stand up on the big staircase and glare at us and watch us. I paid a LOT of money to be at that hotel, and I felt like I was begging them to take my business. I called the managment company, and they didnt seem to want to deal with me at all about this. Braydon Skelton is one of the worst people I have ever met in my life. After a stressful check in, we experienced some of the worst food we ever have had at a hotel (except the sandwiches, those were amazing). Only one waitress for breakfast in the morning, no free coffee either. When we had a dinner of sweet potatoes with capers (so gross), I spit out the first bite i took. After I thought this was the worst dinner i ever had, a nice big big cockroach crawled onto our dinner table to help us eat. Immediately we left that room and ordered a pizza from down the street. Overall, I felt fearful, scared, unappreciated and abused at this hotel. I called the management company and never heard back from them. The GM Braden made a half hearted attempt to reach out to me but never got a hold of me. Honestly, I was scared and fearful to even answer the phone. It sucks, because we have been repeat customers of this hotel before they changed management in December. I would recommend this hotel for people only passing through, but not for events. and If you care about people and how other people treat customers or humans.. I would NOT recommend this hotel. For the record, I have been waiting for a couple weeks to write this to see if someone from management company would reach out to me about my terrible experience, and they did not.

房間挺好 古典風格，出來逛街很方便

我需要一個房間,供一羣坐輪椅的青少年參加DFW籃球比賽。他們是你見過的最酷的一羣孩子,DOS/GM的Kim Chong一開始反應非常積極,並且提供非常優惠的價格。然後她不再回復我。我花了兩天的時間才拿到她承諾的預訂鏈接,因爲她沒有足夠的能力將它發送到正確的電子郵件。然後她否認了孩子們被承諾過的ADA房間,並聲稱酒店沒有這些房間。她不是在撒謊,就是違反了美國殘疾人法案。不幸的是,金太無能,以至於她沒有看到週末她自己的市場發生了什麼:牛仔季後賽、UIL啦啦隊、Ft.Worth股票展和牛仔競技表演。我本不會在週末出78美元的價格!不過,如果我有的話,我至少有足夠的誠信來信守諾言。金?沒那麼好。在我們到達前四天,她取消了我們所有的房間,留下10名殘疾青少年和他們的父母,以及兩名志願教練,沒有地方可住。這是歧視性的,噁心的。我聽到我朋友說這是僞裝的祝福。一個朋友認識很多人,他們的車被闖入這裏,他們的財產很累,急需更新。客戶服務很惡劣,他們沒有領導能力。顯然,金是唯一的經理,她從來都不在。跑遠點。你會很高興你做到了。

該酒店位於I-35 W和820的交匯處附近，這使得沃思堡所有地區都可輕鬆駕車。停車場很充足，辦理入住手續迅速而順利。我們的房間在三樓，雖然景色沒什麼特別的（另一家酒店和高速公路），但室內公共空間卻很吸引人。房間很乾淨而且狀況良好。床和被褥很舒適。室內游泳池和水療中心很乾淨，維護時間也比大多數酒店長，我對此表示讚賞。管家工作人員很友好，並照顧好我們的房間。免費早餐比大多數早餐更好，其中包括炒雞蛋，香腸，各種麵包，兩種果汁，穀物，華夫餅，燕麥片，水果和酸奶。早餐區總是一塵不染，迷人的Tedra儲備充足。始終友好的Hailey迅速高效地照顧了我們的退房和客戶服務台處理的需求。我們遇到的每個工作人員都很禮貌和友好。總體而言，我們非常喜歡我們的住宿，而且一定會回來的。

她正在玩手機，並說她不會離開前台來帶我們在進行預訂時要求的物品。我們是希爾頓榮譽會員，並且經常旅行。我相信這是我們的物品不在房間或到達後立即帶到房間的罕見情況之一。

入住只是一般。我在入住期間沒有收到客房服務。我不得不根據需要要求新鮮毛巾。我的第一個早晨在酒店他們提前關閉早餐。我總是喜歡隨時可用的熱茶和希爾頓酒店酒店裝飾。位置還可以,離我需要去的任何地方都有相當多的時間。

Unfortunately we would have loved our stay near sun dance square but I had a thousand dollars on my card and this hotel instead of taking 174 for the room took 450 plus 380 plus the room charge of 174 be careful handing a card over for so called incidentals