PPengyi顧客希望酒店的早餐豐富美味。The customer wants the hotel's breakfast to be rich and delicious。
建議酒店餐廳增加夜宵時段為21:00至23:00。Suggest that your hotel restaurant increase late-night meals, the time is from 21:00 to 23:00.
住客對與錯並不重要,重要的是他們的感覺。It doesnt matter whether the customer is right or wrong. It matters how they feel.
住客也許並不總是正確的,但是他們應該得到正確的對待。The customer may not always be right, but they should be treated right.
小事會影響顧客的感受。顧客是上帝。會給你財富!Little things can affect the guest's feelings. Remember, customers are God. Will give you wealth!
你可以達到標準,每個人才住的好。祝你酒店越辦越好!辦到五星級。You can meet the standard, Everyone will be satisfied with accommodation。We hope your hotel operation can reach five-star standards.
我會給你五星好評,但不用給我返現。I will give you a five-star review, but you don't have to give me money as a reward.