噴泉山Fountain Hills Botanical Garden附近酒店

我習慣了熱情好客,我來自馬來西亞,但Comfort Inn的工作人員超出了我們的預期。當我們仍在開會時,他們不得不疏散我們的東西時,他們超越了常規服務。他們的客房服務人員的關心和關注是真正值得讚揚的。最誠摯的謝謝。

工作人員很棒,耐心,專業,對該地區知識淵博。房間超出了我們的預期,很乾淨,有消毒的味道..喜歡裝飾,牀很堅固,但乾淨,非常舒適。大堂區和走廊印象深刻,乾淨安靜。找不到對整個住宿的任何抱怨..至少6天。位於高速公路和吃飯的地方以及購物的中心。房價很棒..早餐不錯,新鮮。唯一處理不了的是客人在停車場扔他們的車垃圾。而且離垃圾桶只有幾步路。.羞辱你👉。但是工作人員留在上面。.相信我,你不會後悔你的逗留。

我們住這家酒店很失望。早餐遠遠低於對這種類型的酒店期望的。我們吃香腸、一些鬆餅、百吉餅、華夫餅和冷穀類食品。我們住的其他地方有雞蛋和土豆,還有上面的一切。客房部僅根據要求提供24小時通知,因此即使我們在那裏4晚,我們也沒有客房部。我們住在這裏是因爲離梅奧診所的菲尼克斯和斯科茨代爾校園很近,而且距離校園只有半個多小時。我們在那裏的最後一天,我們的鑰匙卡在裝車時停止了工作。還有,別指望找到行李車。我們整個住宿期間只看到2輛,在我們辦理登機或退房時沒有一輛可用。因爲總是有人和我們的貓待在房間裏,所以也很難做任何事情,所以我們只能外賣或送餐,因爲設施裏沒有餐廳。

這是第二次能夠住在斯科茨代爾別墅幻影酒店,這和第一次一樣棒!非常友好和樂於助人的員工,包括在游泳池的AQUA的工作人員。希望能夠再次回來,儘管我們是通過RCI(請永遠爲RCI成員留出空間!!)

We stayed here for 3 nights in mid-January. The hotel was well appointed, and well maintained, both in our room and in the public areas. The outdoor pool was very cold, but the hot tub was just right, and the surrounding deck tempted us to sun bathe. Breakfast was the usual HIE fare. The staff were friendly and helpful, laying up our stock of dry ice in their freezer when we discovered that the frig in our room did not have a freezer. The one curious feature here was the absence of a microwave in our room. This was a first in more than 500 HIE stays! It forced us to take our dinner plates downstairs to warm in the communal microwave adjoining the check-in counter. This was mystifying because it was transparently obvious that there had been a microwave in our room, and that it had been removed. Forcing guests to use a communal microwave during the midst of a pandemic is an incredibly bad idea; I implore the General Manager to address this issue at once.

A great place for our last stay at Arizona. Kids loved rock climbing and rope courses

非常好的酒店。餐廳的食物很棒。服務很棒。游泳池很好閒逛。肯定會再次入住。 沒有享受高速公路/辦公室景觀這麼多。對於一個一年的酒店,我希望他們保持酒店在房間看起來新。