Our stay at this property was terrible. It was easily the worst hotel my family and I have ever stayed at. We arrived an hour after check in time, got to our room and inspected it as we do all hotels we stay at. We discovered multiple areas of damage throughout the room. Damage to the walls, furniture, and trim. The door handle even had exposed electronics Not only that, but we discovered fresh SEMEN on the bed. I took pictures of it all.
I went to the front desk to request a room change. They told me a new room wasn't available, that was until I showed them all of the pictures of the damage and SEMEN on the bed.
We were given an apology and a new room. No offer of a reduced rate or anything. The absolutely bare minimum.
The new room wasn't much better, when we entered the room it smelled wet. Not damp like someone took a shower, but wet, like the smell after a flood.
Upon checkout the desk clerk asked how our new room was and tried to pressure me to give him a good review.
Avoid this hotel like the plague, it's poorly managed, poorly maintained, and not worth the $150/per night rate we paid.
翻譯