Where do I begin? From the advertising and pictures, The Lead looks amazing but in reality my stay there did not match the type of service and experience they claim to give. Who wants to stay and pay for an executive suite when the hotel is still under construction? I sadly did. Firstly, this hotel claims to have beach access and when I asked I was told “ there is no access to the beach it’s dirty now and not ready yet”. It is all false information and there is absolutely no beach access. I saw the beach from a locked cage that was placed there. I was fooled by their instagram a social media posts and that was the first red flag. Secondly this hotel has room service which is a plus but sadly the food is more near to airplane food. The food is extremely salty and the breakfast omelet is not from fresh eggs it’s powdered and microwaved ( which why I likened it to the meals served at airplanes). The meat, chicken for that matter, is imported and not even local meat/products are used . Who wants to eat imported frozen meat why not just use local fresh products? The food menu extremely boring and simple for a 2 star hotel. My biggest issue is that this hotel gives off the perception that it is not accommodating for African or local Sierra Leonean guests for that matter (the food menu is entirely western food without even one local African cuisine on the menu). I didn’t feel anything African or a hint of the local food/culture at the The Lead Hotel which is in the beautiful West African Country of Sierra Leone. When I tried cooking, my “executive suite room” had no gas for 3 days until I notified reception to install one in my room (which again attests to the hotel still being under construction).My final note was being rudely called in while I was sleeping during the rain to come to the main reception and pay my room service bill because “it was too high”. I’ve had a white friend who stayed here and had a bill of over $1000 usd in room service and was told he would pay after check out. My bill was half of that and I was asked again rudely and unprofessionally by staff giving the perception that I could not afford my stay there. After this I did not spend another penny on room service. I was over the whole experience and wanted no more of it.As I told them face to face if you want Africans abroad living in Europe and America to spend money on your hotel, respect us and treat us as you would any other non-African guest local or not local. Apart from the amazing and sweet cleaning ladies who made me smile every day, the people who run this hotel are non locals and need to fixate their entire marketing strategy cause I noticed during my stay there. Overall I was extremely disappointed in The Lead Hotel, they out here giving false advertisement. One advice, complete your hotel and then you can market it. If not , y’all out here giving fallacies cause you’re still a work in progress. Do better, be better.
翻譯