城市大廈酒店(City Tower Hotel)

登記入住非常緩慢，我們不得不等待很長時間才能登記入住，因為衹有一名接待員。去房間后，我們為我們預訂了一間吸煙房，而我們指定我們需要一間非吸煙房。我們不得不再次在接待處等待幾分鐘，讓他們安排無煙房。衛生狀況不佳。提供的毛巾看起來又舊又破。然而，管理團隊非常抱歉和樂於助人。

很好

員工為顧客提供最好的服務，這使飯店成為富查伊拉最棒的飯店之一。接待服務很特別。客房服務系統非常出色（乾淨整潔...）。總之，這是一家酒店，其特點是員工非常活躍。

The room is already old. It was clean though and well maintained but the towels inside the bathroom are already very old and dark. The hotel should consider upgrading their bathroom toiletries specially the towels which looked very awful.

VERY VERY BAD customer service. I wasn’t told at check in time that there was a nightclub in the property where the music is played until 4AM. We stayed on the 5th floor and were unable to sleep. The check in clerk and manager admitted they should have made us aware at check in time that there is a nightclub where the sound travels yet they did nothing about our stay. When management was contacted at 2.30am we were told the noise would go down but it continued until 4AM. I was denied a refund by the manager and none of the guests could sleep until after 4am. Their solution was to offer a 1hr later checkout. Would NEVER recommend this hotel.

Nos ha encantado el servicio, todo muy limpio y atentos. Las habitaciones grandes y con buenas vistas al mar rojo. La comida esta muy rica, mucha variedad y calidad en los ingredientes. Lo recomiendo!

The room is well maintained and clean. The management should also consider upgrading their bathroom towels. The hotel location is also within city center that makes it very convenient. The building also offers a lot of services and you can also visit the lively bar on the 1st floor

It’s very good hotel I staying long time staff is good everything is good in these hotel I also , eating some of delicious food is good cooking, nice food and , also any time if I need any things they give it to me , it’s good