富士河口湖町河口湖手工藝公園附近酒店

Great experience . The room is clean and we chose the Lake View. You should always opt in for dinner, which is great value and they really stuffed you. The meal was one of the best we had in Japan. The kids love it too. The exterior of the hotel is a little tired though and we feel transported to early 90s. The onsen is rather empty and we love the outdoor onsen. For the man, they even have an additional outdoor onsen on the 5th floor. The hotel is on the green line which only has shuttle bus once per hour, which is not as convenient. The Ryokan has however free shuttle bus service from the station till 8pm, which you just need to call from the station pay phone.

交通及大堂 入住當天下著大雨，去到河口湖車站可以到服務處幫忙通知酒店安排接送。接送的同事都十分有禮貌。到埗後等候 CHECK-IN期間有安排茶點，很貼心的安排。大堂還有一個小商店賣手信及販賣機及溫泉等。CHECK-OUT 時酒店亦有車送到河口湖，平均每半小時一班車。 溫泉 酒店共有兩個溫泉，大堂的溫泉有露天溫泉，但入住當天下大雨，所以只有去了室內的溫泉，但沒有太大特式及溫泉水不夠熱。另一個溫泉是在5樓全室內的，內有按摩池，溫泉水也夠熱。好天時可眺望到富士山景。以溫泉酒店來說，兩個溫泉都有些小。 房間 我們入住的是3樓和式房間，選擇這個房間當然就是為了可以一拉開窗簾就看到富士山。雖然第一天下著大雨，但慶幸是第二天早上就見到富士山了，十分壯觀！房間很大是日式榻榻米，算是乾淨的，只是充電位在近窗附近有點不便。另外，不知是不是當天大雨的關係，每次出房門都聞到很強烈的霉味。總體而言油店及房間都有點歷史的感覺。 餐點 晚餐 : 是山梨縣取材及使用了當季食材的料理，每次上菜都有職員介紹，整個環境讓你可以慢慢享用每一道菜。 早餐：為自助型式，食物種類多，值得一讚。

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

我們由香港坐零晨機出發到羽田機場，整理好行李和入境手續后，來到接機大堂旁邊的高速巴士購票，簡單方便，剛好接上第一班巴士直接往河口湖。巴士未啟程前，還有時間吃個早餐和梳洗。往巴士站就從購票中心沿着旁邊通道走，依指示坐電梯或升降機也可到地下巴士站。巴士准士來到，乘搭時看清椘資料顯示板，有否錯誤，登車后就不用理直送河口湖站下車。 來到河口湖駅，徃左手邊走到盡頭，見遊客information，就是候車站，所有旅館巴士都在此接住客的，巴士時間表在酒店網頁找到;這站不用預約極方便。 小巴士準時到達，司機先生服務很好，數分鐘穿過窄窄小街，到達酒店。 其實酒店位置很好，近大路口，周遊巴士站就在附近不用轉折走到河口湖駅乘搭。 沿大馬路走，一端向巿中心，有食店和超市，另一端往湖邊及池上公園，還可以看到不同角度的富士山，路口正前方過馬路直走就是綠線周遊巴士的路段，慢慢走過去，到達八崎山公園，夏有香氣撲鼻的薰衣草，秋有紅葉，還有美術館，花園咖啡座等。公園地大有綠草如茵丘陵地，孩子們和毛孩可以跑上跑下，情侶和長者坐着長櫈看日落，湖景飛鳥，寫意極！三天住宿，有免費早餐及溫泉……收費便宜，整潔又寬敞的公共空間，我下次還會到訪，住在這裏，繼續未訪的景點！👍👍👍👍👍

我們在從東京到松本的途中,在川口湖和富士山遊玩時,入住了龜井大屋一晚。酒店派了集合班車到火車站,一瞬間就到了。這家酒店的工作人員非常出色 - 他們非常細心,很高興花時間建議當地的東西參觀。房間本身很漂亮,湖面上景色很棒。我們預訂了一間西式客房,該客房仍然有傳統的榻榻米墊區供放鬆,但也有一張凸起的西式牀,我們非常喜歡。我們真的很喜歡洗澡,並考慮預訂一小時的私人浴室。最後我們只是用標準浴池,外面的這個非常可愛。我看着滿月從浴池裏升起,俯着湖面--神奇的時刻。雖然您在酒店的浴室或房間中沒有看到富士山的景色,但是與浴室在同一層有陽台,您可以在那裏看到富士山。酒店的位置非常棒,可以很容易地步行到餐廳和您需要的一切。我們在附近的一個叫Cooliya的Izakaya酒吧度過了一個美好的夜晚,這是酒店推薦的,也是一個很棒的地方,晚上晚些時候,我們吃了一些美味的盤子和幾杯飲料。我們早上吃了傳統的早餐。早餐中有很多菜餚--精美的呈現,但早上對我來說有點吃不完,有些菜餚對我們來說有點實驗性!總的來說,這是一次很棒的住宿,會推薦。

由兩位友好的老人管理的經典酒店。ojiisan都不會說英語,但他們都懂我用英語說的話。他們倆都試圖在反正。酒店的員工和工作人員也是老年人。酒店靠近川口湖巴士和火車站(不到100米)。左側幾米就有自行車租賃店。我預訂的雙牀房雖小但舒適,還有幾個空間讓我來做我的獨奏。滑動窗也奇怪,因爲不知道怎麼關,我們那晚下雨把我們的房間弄溼了😭,牀舒服,每個都帶個小枕頭浴室和廁所也很小,但很乾淨,配備了基本的洗浴用品--乾淨的毛巾、一把硬牙刷和牙膏、一小塊肥皂和一包洗髮水。但是,要小心熱水,因爲水流不穩定,你會在突然的熱流中被燒傷。房間裏有電視、空調(夏天房間更熱,連空調也帶),拖鞋、yukata(沒帶睡衣就別煩了),兩把小椅子和一張小桌子,幾包綠茶,玻璃和一隻奇怪的水壺,上面有日文說明😭😭😭,我們不明白。瓶子裏沒有礦泉水,所以我們用的是開水。樓下的自動售貨機也沒有提供礦泉水。7 Elevan和Lawson距離酒店(右側)大約200-300米。我從河口湖站拿到了所有口糧,因爲它離酒店和車站都比較近。有各種自動售貨機

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

小別墅特別乾淨，住了幾天東京小鳥窩來到這裏簡直太舒適了，屋頂別墅可以晚上吃烤肉，衹不過多雨季怕下雨吃不了很可惜，因為雲多住了兩天也沒有看見富士山，今天早上退房居然曇花一現看見了，也是不留遺憾了，早餐也很豐盛但是沒有拍照，管家爺爺服務也特別好

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

Marriott staff welcomed us at the curb side. Check in was painless and soon we were off to our room. In room hot springs was a pleasant touch. The room was spacious and very comfortable. Even the Japanese pillows were soft and cozy. The food was top notch and catered to every taste. We opted for the dinner package—well worth the money. After dinner we rang for a late night massage…should have rethought that one. Asked for two therapist and got one. She had no clue what a massage was! Seriously!!! She literally poked at me with her finger tips. The pushed my head agains the pillow for ten minutes. Finally was had enough and she was dismissed with her full pay. Noted, she was not affiliated with the hotel, she was merely the lady they called. Please never call her again! Loved the hotel and the view. A must for anyone wanting a quiet getaway.