富士河口湖町Oarashiten Shrine附近酒店

酒店位置方面：可直接在JR 河口湖站 站前乘搭 往自然生活館的巴士，在第4站 大木站 下車， 然後走大概5-8分鐘做到達了。 唯一要注意的是巴士每15分鐘一班，外出遊玩時需要預留足夠的時間等巴士。 在服務方面：前台工作人員的確比較不擅長英文，但酒店有英文的入住資訊，溝通上並無大礙。而在餐廳的服務人員英文比較優秀，亦十分主動幫客人拍照、點餐、介紹食物等。 在食物方面：晚上是shabu shabu ，質量普通，不過不失，看到這裡那麼多劣評，我本來也萌生了出外用膳的念頭，幸好沒有想象中的不堪。而早上則是自助餐形式的早餐，類型挺豐富的，和食如迷你漢堡扒、玉子燒、味增湯，煎三文魚等，沙律有3-4 種，而西式則有煙三文魚、小泡芙、小蛋糕等。 在設施方面：記得要選1. 本館 2.富士山景，入住當晚外頭漆黑一遍本來還有點擔心，查了日出的間後，GTM+9 04:30 一拉開簾，整個富士山映入眼簾，唯一散中不足的是 有電線桿。如果不介意的話，選3樓選可。 餐廳晚上19:00-21:00營業，我們19:15到餐廳，因怕妨礙到關店，我們吃得有點急趕，如果可以延長關店至09:30就好了。另外，其實5樓的大眾浴池的確可以直面富士山，但窗外都貼滿了網格，而且經常有水氣在窗上，所以沒有想象中的美。

Did a 2 night stay to be able to see Mt Fuji and the lake nearby with my family. This hotel is near the bus station but it is a little bit of a walk from there. The staff was great and helpful. The room was quiet, a little larger than the standard Japanese hotel room even had a partial view of Mt Fuji. We had a small kitchenette. It was definitely dated and unfortunately had the hardest bed we ever slept on, no give at all. Pillows were no better. But having said that, they do have complimentary heating pads!! And they will provide additional pillows. The lake is in walking distance of the the hotel. If you walk outside the hotel and take a right, walk to the light. across the street and to the right is a secondhand store with lots neat things. Still, the overall stay was pleasant.

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

我們在從東京到松本的途中,在川口湖和富士山遊玩時,入住了龜井大屋一晚。酒店派了集合班車到火車站,一瞬間就到了。這家酒店的工作人員非常出色 - 他們非常細心,很高興花時間建議當地的東西參觀。房間本身很漂亮,湖面上景色很棒。我們預訂了一間西式客房,該客房仍然有傳統的榻榻米墊區供放鬆,但也有一張凸起的西式牀,我們非常喜歡。我們真的很喜歡洗澡,並考慮預訂一小時的私人浴室。最後我們只是用標準浴池,外面的這個非常可愛。我看着滿月從浴池裏升起,俯着湖面--神奇的時刻。雖然您在酒店的浴室或房間中沒有看到富士山的景色,但是與浴室在同一層有陽台,您可以在那裏看到富士山。酒店的位置非常棒,可以很容易地步行到餐廳和您需要的一切。我們在附近的一個叫Cooliya的Izakaya酒吧度過了一個美好的夜晚,這是酒店推薦的,也是一個很棒的地方,晚上晚些時候,我們吃了一些美味的盤子和幾杯飲料。我們早上吃了傳統的早餐。早餐中有很多菜餚--精美的呈現,但早上對我來說有點吃不完,有些菜餚對我們來說有點實驗性!總的來說,這是一次很棒的住宿,會推薦。

這是第二次入住富士銀杏，而第一次是在2017年。我第二次去河口湖時選擇它的原因是我在2017年入住時完美的位置，服務和食物。首先，我應該感謝酒店的工作人員。您可能知道，獨自旅行者很難預訂日式旅館房間。作為我認為最適合住宿的酒店列表的搜索，Fuji Ginkei 是為數不多的酒店之一。我很感激。位置絕佳，可以同時看到湖光山色。對於河口湖來說，只有少數酒店有這樣的景色。到了河口湖站，別忘了給他們打電話，他們會來接你的。不過住的時候，如果要坐他們的shuttle bus，需要查一下他們的shuttle bus schedule。我選擇了帶陽台的日式房間，因為我想在我的房間裡拍很多照片。這是值得的，因為房間的景色很完美。我可以整個下午都呆在房間裡看富士山。它甚至在房間裡有獨立的浴室，這有點難得。如果您在冬季入住酒店，請不要忘記使用室外溫泉。進出會很冷，但這是值得的，因為使用室外溫泉時您會看到非常晴朗的天空和許多星星。你永遠不會忘記它。此外，不要忘記去幾米外的湖邊。您可以拍攝完美的湖泊、富士山和星空照片。令人印象深刻。服務一如既往，可想而知。當您享用早餐和晚餐時，工作人員會與您交談，介紹菜餚並告訴您許多令人興奮和有用的信息。有一次，我和他們討論了さかさふじ，真的學到了很多東西。這道菜很好。因為我住了兩晚，所以我覺得第一晚的晚餐比第二晚好。對於早餐，我沒有太多話要說。總的來說，這道菜味道不錯，但沒有2017年那麼令人印象深刻，可能是因為這些年我嘗試了一些米其林，這提高了我的標準。總的來說，這是一家很棒的酒店，價格相對於河口湖周邊的其他酒店來說並沒有那麼高。再說一遍，值不值得。

Room accommodations: 4/5 rating - The room is very clean, spacious, and simple. I got the Japanese tatami style room facing Mt. Fuji. It feels like a legit Japanese experience. The bathroom and the entry way is small. Dining: 5/5 rating - The included buffet food is AMAZING! This is by far one of the best buffets I've had in a while. It's simple and nothing crazy, but the food quality is surprisingly good. Service: 4/5 rating - Allows baggage check-in. Great shuttle service to and from key areas in Kawaguchiko. English proficiency is Medium to Low. The staff speak limited English.

小別墅特別乾淨，住了幾天東京小鳥窩來到這裏簡直太舒適了，屋頂別墅可以晚上吃烤肉，衹不過多雨季怕下雨吃不了很可惜，因為雲多住了兩天也沒有看見富士山，今天早上退房居然曇花一現看見了，也是不留遺憾了，早餐也很豐盛但是沒有拍照，管家爺爺服務也特別好

一個家庭出遊我們 4 個成人預訂了一個套房，到達河口湖，酒店的車來接，要提前預約，原本以為是 4 個人睡客廳，沒想到是一房一廳😂真的太好了。酒店晚上的法式餐滿滿的儀式感，每一桌都有客人名字，還寫了詳細菜單，每一道菜都非常好，早上的自助早餐也很不錯，唯一遺憾就是沒看到富士山，如果天氣好，酒店就能看到富士山🗻還有酒店的私湯，我們去的時候完全不用排隊，沒有想象中那樣要等，隨時都有位，私密性很好，還有公共浴場，我也去體驗了一下人也不多，兩次去都衹有 1.2 個人，晚上泡完吃個雪糕真的很好，早上泡完喝個益力多，很不錯😌還有晚上 10.30 後有免費夜宵提供，很不錯。下次去還會定這家

酒店是2016年開業，7年間沒有重新裝修，所以酒店的設施都覺得比較樸實是老式酒店模樣，幸好酒店嘅保養還不錯。 我們早上能在房間裏看見「赤富士」實在令這次旅程加添無限的回憶😘🥳🤩 富士山🗻紅葉🍁一次過滿足我們看到飽😍😆真喺勁興奮🥰超開心🥳，由忍野八海、山中湖、旭日丘湖畔緑地公園、御殿場 PREMIUM OUTLETS、新倉山浅間公園、大石公園、留守岩每個景點都能夠看見🗻🍁實在實在太美妙了🤩🤩🤩🤩🤩

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.