Homewood Suites by Hilton Gaithersburg/ Washington, DC North

깔끔하고 도심속에 위치해서 접근성이 좋았던 호텔

J’ai réservé cet hôtel pour un séjour avec mes 3 adolescents afin de profiter de la cuisine complète et du setup piscine- barbecue. La chambre était parfaite pour dormir mais manquait de place pour s’asseoir pour y manger à cinq. Le barbecue ne fonctionnait pas et la piscine fermait à 20h et le personnel était peu aidant. Nous n’avons profiter de rien.

Check- in staff was abrubt and unwelcoming. Checked with others around as though I had butted the line. (I didnt) Didnt explain policies. Such as 100$ hold in my card. Which is not uncommon, but, she could have mentioned it. Gave me a keycard that did not work and insinuated that I did something to the card or didnt know how to use it.(I do and the 2nd one worked just fine). Only one TV worked and the one that did took us 20 min to make that happen. Wifi didnt work with the password they told me...When I went to the desk a different unfriendly person gave me a "code" to get into the wifi. He wanted my " device" to put this in directly, but I didnt have my phone on me and there were 3 kids with many more " devices" in the room...so he agreed to write down the code. Our room at chk in had 3 towels and 2 wash cloths for 5 people. For the price we paid for 2 nights, it could have been a much more pleasant stay. I will say the man who I checked out with was super friendly and I wish he would have been there all weekend.

Todo excelente

A very wonderful experience. The staff is very accommodating. However The first night we stayed our room thermostat did not work and all the other rooms were booked solid and it just so happened to be a night that it snowed and hit below freezing temperatures. It would have been great to change rooms but it was impossible. But the very next morning the front desk got us into a better room upgrade and was very nice and friendly about the whole situation.

The hotel was clean and nice. The staff was very friendly. The only thing I didn’t like was the breakfast was not a good option. Not much to choose from. If you’re looking for pancakes, waffles, grits and anything else other than cereal and oatmeal plan on getting up early to go get your own breakfast.

Room was very clean. Refrigerator was very noisy. Breakfast was a bit sparse. Only apple juice was offered. Muffins were ok. Tiny. No waffles.

Beautiful hotel that was very clean and room was spacious and comfortable. Only complaint was heat vent in hallway whistled and annoying. It could be heard in room. Breakfast was good and staff were friendly

Suite was very spacious and accommodated my wheelchair bound mother-inlaw. Management was friendly at front desk.