烏納瓦圖納J酒店(Hotel J, Unawatuna)

Basic budget hotel with a great pool and lovely staff! Rooms were spacious and clean with a balcony, desk & chair, TV with local channels, air con and a ceiling fan. Although housekeeping is available, and I believe there is supposed to be a card to put on the door, we never had one and despite mentioning this on several occasions we were never given one and had to constantly ask for housekeeping, fresh towels etc when needed. The pool is fantastic, I was in this every day of our stay and towels for the pool are available and although there is a space for them they're rarely at the side of the pool, so you need to go ask for them too! There is a toilet at the side of the pool and a shower to rinse off before/after a swim. Breakfast if not included, was available until 11:00 am (if I remember correctly) and was ~1,500 LKR. Service can be a little slow, one morning I waited 40 minutes and no-one took my breakfast order, they'd just walk past me, so I ended up going into the reception and asking for that too, service is a hit and a miss, sometimes people are buzzing round you and other times they don't come near! My husband became unwell during our stay and the staff couldn't have been more helpful, absolutely commend them for that - thank you so much. There is a supermarket across the road, restaurants etc are ~1.5km away, tuk tuks are always outside, don't let them overcharge you - haggle!!! ~500-600 to Ceylon Spa and ~800 if you're going further down to the bigger hotels/restaurants. We stayed here for 8 nights as a stop gap due to a change in our plans, and we enjoyed our stay.

我和幾個朋友一起參觀了烏納瓦圖納 J 酒店，我們得到了兩間帶早餐的三人間。這是一個非常平靜和安靜的地方，適合快速逃離。它也位於一個我們可以步行前往許多餐館和烏納瓦圖納海灘的區域。我們從酒店訂的食物真的很好而且份量也很足。我們的房間寬敞乾淨（但浴室可以更乾淨一點）。儘管他們的房間內不提供茶/咖啡設施或水瓶，因為它們確實屬於傑特威經濟型酒店，但總的來說，房間、食物和工作人員的服務都是首屈一指的。我一定會再次住在這裡！

Thank you for the great service Manager and staff were very helpful, we wanted food a certain way and our needs were met exactly as requestrd, the place is also very nice and chill, great for a vacation :) Pavith & Kasuni

良いコメントを書きたいですが、何も見つからないです。夕食は、食べれないレベル。パスタ　ブラックカレー ハウスキーピングは3回依頼して、やっとしてくれる。 ポット、お茶のサービスなし、冷蔵庫なし。 ロシア人観光客の団体で夜遅くまで騒いでくつろげなかった。22時以降は注意して欲しい。

工作人員很友好，但是在任何特定時間都沒有採取主動行動。員工需要培訓/交叉培訓/基本服務禮儀。我知道這是一家經濟型酒店，但他們看到一位母親帶著 2 歲的孩子和行李，沒有提供幫助。經濟型酒店的概念破壞了員工的態度，因為他們不會竭盡全力做任何事情。貧民窟！整個酒店急需擦洗。不注重細節，而且被忽視……愚人是不可食用的。他們需要品嚐他們提供的食物。真噁心！他們特意為我兩歲的孩子準備了華夫餅，裡面有秘密成分——蛋殼！沒有理由為骯髒的噴射機找藉口！

Decent size rooms with very comfortable beds, en-suite bathroom and ac and a fan. There was a central pool. The food was tasty and plentiful. Although I didn't explore outside of the hotel it was only a short walk to the beach and about a 20 min drive t o Galle.

我們是一群 3 位朋友，導遊為我們預訂了這家酒店。照片不代表實際酒店。床單、枕頭和毛巾都被弄髒了。到處都是螞蟻，我們還發現了一隻蟑螂。浴室不需要評論你會看到照片。它聞起來很糟糕，到處都是黴菌。枕頭很大很不舒服。酒店工作人員不和我們說話，也不會說流利的英語。我們決定離開這家酒店，我們可以在那裡睡覺，但他們沒有幫助我們找到出租車。我們半夜被困在那裡，當我們試圖在路中間找一輛出租車時，一個非常狡猾的傢伙跟著你回到酒店，我們要求他們把他送出去，但他們甚至沒有付錢注意力。這是我們在整個旅程中唯一感到安全的時刻。這家酒店是整個行程中最糟糕的體驗，我們住了6家不同的酒店。

這是一個非常好的地方，為他們的客戶提供最好的服務。我丟失了價值 100 萬斯里蘭卡盧比的金鍊。一位名叫魯梅什先生的工作人員為我找到了它。這清楚地表明了工作的誠實和準時。他們與客戶保持良好的關係，並專注於業務，以團隊的方式獲勝。我們可以看到酒店工作人員良好的團隊聯繫。他們只有一個方面還有改進的空間。他們不提供斯里蘭卡餐點。因此，我強烈建議他們也積極發揮這一潛力。祝一切順利