帕拉佐桂羅酒店的評論

很好會再來的哦

very spacious, cozy and neat, friendly and helpful service

Chambre correcte, en revanche pas de surclassement malgré le statut gold. La chambre n'etait pas dans le couloir de l'etage, mais à un demi étage. Une pièce avec sortie de secours qui a été aménagée en chambre. Le wifi pouvait être faible parfois. La plupart des personnes à la recpetion ont ete efficace. En revanche, je ne peux pas en dire autant du personnel du restaurant. Pas d'eau a la reception lorsque nous sommes arrivés. Chambre pas prête, la reception nous propose de nous rendre au restaurant pour demander de l'eau. On y va, il y a un plateau sur un table avec 2 carafes et des verres. La dame nous interdit de ne servir alors qu'on lui indique que c'est la reception qui nous a dit de venir. Elle nous dit d'attendre... au bout de 10 minutes toujours rien. On redescend a la reception pour informer que la dame n'a pas voulu kous donner d'eau par cette chaleur. Elle n'a pas peut etre pas terminé de ranger nous dit-on. 15 minutes plus tard une dame descend enfin ce fameux plateau avec les carafes. Presque 30 minutes pour avoi un malheureux verre d'eau... le service est à revoir pour un 4 etoiles.

Bellissimo boutique hotel a due passi dal porto antico e dal centro storico. Colazione varia e di ottima qualita. Non ha parcheggio

El hotel muy bien, limpieza muy bien, pero para llegar al hotel y luego salir por la noche a cenar, no nos dieron confianza los a rededores, decidimos quedarnos por qué es el Centro, pero no sabíamos que era así. Pero bien en cuestión del hotel.

This is a lovely property although almost impossible to locate. GPS does not work properly in the inner city maze where it is located in Genoa and this property is tucked on a walkable only street within a street within an alley. There is no street access. Parking is very far away, expensive and hard to locate as there was no clear communication from the hotel prior to our arrival. We almost gave up finding the property and headed to Tuscany early. Once inside, it is a beautiful, clean and an interesting experience. The front desk staff is all quite patient and wonderful. Their English in very good. The cleaning staff were over the top - in a great way! Beds were a little hard and Ikea-like yet bathrooms were divine and the common "library" where you can get coffee, see interesting art, and read cool books is extraordinary. Hearing the ancient bells from your room is a cool experience, too. It's perfect for a romantic getaway if you are flying into Genoa and your cab / Uber driver knows where to find it.

Top, finestre non ben isolate, ma zona tranquilla

Great hotel for a stay in Genoa. Location, rooms, and amenities were all great. The rooms and common areas were great for staying with multiple families. The staff was very nice and helped us with everything.

Bon accueil Nous avons apprécié les espaces détentes, la place à la sortie de l hôtel et la déco de l hôtel

Great hotel once you can find it - it’s in the heart of old town, which to no fault of the hotel, is difficult to get around on your first time. Amazing hotel - huge room, nice bathroom. Get the breakfast - great spread.

Perfect stay in an historic palazzo that has been renovated with modern flair. The hotel team is incredibly kind and helpful. We’ve stayed here twice now and have great memories of both stays.

We did not stay at the hotel. They do not offer on-site parking, even though they say, they do. When we tried to cancel du to this, they wouldn't let us. Never ever have I experienced so lousy service.

We loved, loved, loved this hotel. The decorations in the room and throughout the hotel made us feel in a Palace. Great staff. Friendly and helpful

This is a fabulous hotel in the middle of the walking area of old town, and close to everything in Genoa. Service was outstanding, room was ample, comfortable although somewhat plain; good bathroom. Building and rooms are very well maintained. They have a beautiful reading room, which we enjoyed one rainy afternoon. Nice breakfast, and coffee tea and cookies as well as naturally flavored water are available all day long. It’s a remodeled 1545 palace. Highly recommended