温斯泰阿姆斯酒店-馬斯頓旅館(Wynnstay Arms, Wrexham by Marston's Inns)

Always stay here and it’s always a nice and clean room with helpful staff

I booked a double room but they gave us twin beds and just put the twin beds together so they kept coming apart

We enjoyed our time in this hotel. It’s a nice hotel to stay.hotel is clean and tidy.

The pictures of the hotel show a refurbished building at the front, unfortunately the hotel reception (24Hrs) is at the back, there's a car park with a couple of charge points. The hotel is typical 1980's hotel and doesn't look like its been refurbed since, all as clean as the tired decor allowed, beds notably comfortable, shower odd and noisy but functional until water pressure dropped (2nd floor room). Rooms not air-conditioned but large fan provided. Basic accommodation for a basic price with a comfy bed, right in the middle of Wrexham.

Red head young lady on checkout was rude as i asked for a breakfast refunded after noone was in when went for breakfast as id had some toast while waiting for someone to turn up tried to say technically id had the breakfast i was not impressed and had to explain i paid for a cooked breakfast but staff was on a cigarette break so i did not have time she was very abrupt and claimed i had attitude. I was not happy at all now i look back.

We stayed here for 9 days. The free parking and Wi-Fi were nice to have. The room was clean and neat and a good size for 4 people. We loved the staff. They were so friendly and helpful. We didn't use housekeeping services often, so I did have to ask for toilet paper often. The food and drinks were good, and we enjoyed hanging out at the bar with family we were visiting. Things to note... This is an old hotel. They still use keys to get in and out of the rooms. The light switches for the bathroom are on the outside so turning on the light in the middle of the night woke some people up(although I think this is common for the UK) This hotel is in a wonderful part of town. It's very easy to walk around and visit local shops, cafe's and attractions. The only downside is that at night it is very noisy. This is not the fault of the hotel. Because the weather is generally cool, there's no air conditioning. You have to open the windows, which for safety purposes, only opens 4 inches. We closed them most nights due to the noise which made the room warm. They only had a thick comforter on the bed, but I would have been fine with a sheet. (Granted I didn't ask if they had sheets. If I'd asked they may have accommodated the request. I didn't think of it.) They provided fans, but I did miss my AC. On the whole, this was a wonderful experience. The hotel and staff did just about everything right. I look forward to staying here when we visit family again.

我們經常住在這家酒店。我們入住的那天，有一個由 30 位加勒比海客人組成的派對，他們正在蘭戈倫音樂節上表演。 9 號房間的客人（我們住在 11 號房間的隔壁）有 2 次 - 一次是凌晨 1.30，另一次是凌晨 2.10，我不得不報告從這個房間傳來的噪音。夜間工作人員表示，他們已經告訴他們​​不會停止噪音——對 9 號房間一點也不印象深刻，也沒有考慮到任何其他客人。我會把它們扔到那裡然後！！

房間太熱睡不著，窗外很吵，隔天晚上只好要求補充茶和咖啡。 工作人員很令人愉快，但對當地知之甚少。 接待處提供的當地地圖幾乎沒有用，連工作人員都看不懂。 去鎮中心很方便，但我不會再住在那裡，儘管我每個月都會去鎮上。