卡爾頓套房酒店

Don't let the grungy exterior fool you, the rooms inside have been recently extensively renovated. Clean, comfy and well equipped. Stayed in the two bedroom apartment. Good central location in town. Had some trouble getting in contact with reception before arrival, but it all worked out.

Great location, 2-minute's walk from Goulburn train station. The room was clean and tidy.

Not keen on doing reviews but this one’s a must! I have read previous comments from travellers and i didnt see red flags but mostly good feedback… so yes, i booked in for our group. But to my experience, the communication was so sa bad to the point that when I reached them i already wanted to cancel but is prepaid already so i dont have much choice. I rang them to arrange a cot before our check in time, multiple calls, emails, no one responded until the day of our check in which was already around 4pm. When we arrived around 8pm, i saw an old man standing infront of the front desk with no one on duty. He told me he’s been there waiting for 20mins and it was cold then. Good thing we arrived and i had the manager’s contact number. When it was our turn to check in, the keys were misplaced so the manager had to use the master key and told me he will be back to get the room keys. And he never did come back though. Rang him again and no answer. This means that we cant leave the room locked otherwise we cannot enter anymore. So once must stay inside. Past reviews says there are renovations which makes the motel more pleasing but in reality there is nothing like new. It feels so dusty. Lastly, out of courtesy i was trying to ring them again to advise check out. But then again, no one’s available……… so there, we left without a word. So bad!

Great location and good value for money. The reception desk waits for late travellers till at least 9pm.

I expected budget style accommodation and for our purposes would’ve been happy with that. This accomodation though was probably below budget standard. It was so rundown on the outside that I thought it was a derelict building. The room itself wasn’t as awful and appeared mostly clean, however smelt of stale cigarette smoke. Also the sheet lifted off one of the beds and the protector underneath was stained and gross. It just had the feeling that filth lurked underneath everything. There were also terrible adult noises that went on for ages in the night and whilst this isn’t the accomodations fault I would probably avoid if you have kids with you as you can hear everything. I would never stay there alone as a female either.