格雷斯灣俱樂部酒店(Grace Bay Club)

This is Celeste, Denise's pal writing this review... It was a fabulous trip! Loved the Grace Bay Club property, and will definitely return. The front desk, restaurant and housekeeping services were excellent! However, the Beach service and attitude of the Beach attendants needs work, with exception of Just Tacos! We loved "Garth" and his staff. Also "Sonny" in the breakfast restaurant was wonderful! Super attentive and always pleasant. He went out of his way to make our breakfast something to look forward to every day!! Our butlers Fitzroy and Austin were very good, but sad they didn't make an effort to say goodbye. Lastly, just loved our classy and beautiful cheese board and champagne. Just wished we had it "earlier" in our stay so we could enjoy it. Thank you for making our annual Bestie girlfriend's trip so special!

Amazing couples trip. Excellent service at the beach and at the restaurants. Infinity the restaurant was unbelievable. The beach is clean and beautiful. The rooms are clean and beautiful. The concierge service is awesome. My only complaint would be that the cocktails aren’t that great and they’re $16 apiece. Other than that just a perfect trip.

The Grace Bay club is absolutely amazing in every way. The Location is on the most beautiful beach in the world. The people make you feel welcome, and are attentive to your needs. Wonderful vacation.

Room was nice & clean, beach service prompt and concierge available via text super helpful with reservations. Bring cash for tips and taxis. On site COVID tests 5 minutes and easy. Breakfast was included for us, it’s a buffet.

Great room, TERRIBLE service. The hotel has refused to apply a $3500 deposit to our bill of over $11,000 or refund the deposit. They have also failed to call me back after repeated inquiries and don't seem to have any idea I even placed a deposit. We actually took the trip because they would not refund the deposit due to omicron concerns, and they totally misrepresented how many positive tests they have had. Now they want to keep the deposit! Amazingly poor service and management. We had stayed multiple time at Grace Bay resorts; will never return.

Amazing…super clean, comfortable rooms, beautiful grounds, wonderful food, top notch service. The service really sets Grace Bay Club apart from the competition. We are definitely coming back!

Great spot, beach, pool…the grand dame of Grace Beach. Not as overcrowded as the other hotels, and very quite/relaxing. Good food. Showing some wear but would definitely go again!

Fantastic! Service Room FoodYou name it was fantastic!!!

The staff was very friendly as well as accommodating. Berg and Lisa met our every need and in a timely manner. I look forward to seeing you again.