格拉馬杜Horto Municipal Oscar Knorr附近酒店

很好的酒店!! 唯一負點是進入游泳池,非常糟糕,或者VC穿過酒店內的整個停車場,或者VC穿過外面的,到達接待處,把電到游泳池。換句話說,在寒冷的天氣裏,你必須在酒店的每一個接待處前穿上衣服。

酒店是很棒的,早餐比民咖啡好多,優秀的游泳池。 但是唯一的就是預訂和接收的不合格,我遇到Trip.com預訂的麻煩,我們到那裏去查閱時,他們花了很長時間做,不是第一次,也許假設預訂會幫忙。如果您有機會通過登機前行程,會花1小時才能接到。

從歷史上看,和名人酒店在設施中留下了一點望,有些舊房間,和一些不起作用的東西,我們抱把我們重新分配到新退休的房間,應該保持所有房間的標準。美麗的餐廳供應!!一切都好!!突出到阿曼達!!離中心的近處,全部近處,好夜遊,因爲城鎮的安全讓我們能夠,這個國家很少的地方,我們可以在街上走不動。付費停車(第三方公司),我們在到達時知道,他們可以更多地強調銷售平台,但是服務值每分錢,便利性和車輛責任,所有操作者都受教育而又好對這種服務的平均服務,以及剛剛接到我們(Beatrice)的女孩,肯定使我們的第一印象是最好的!接待員和顧問(阿爾巴尼亞)非常求和。和的郵件,烏利西斯用我們的KKKK行李過一份工作,但那很特別!!我們一定會回來(希望我能呆在RSRSRSRSRSRS的退休房間裏)。

We realized this is the low end of this growing chain of hotels in the city. Upon entering the lobby is freshly decorated and the staff was polite but things got worse as our days continued. We were waiting in the lobby for our ride when a young man approached us about a discount for looking at their newest property. Now, I'd understand this except for the fact that this property is in need of care. Our bedroom had broken lights, drapes that did not close all the way, a shower that the floor needed repair on, and a room that was in general need of a redo. I went to breakfast and discovered the bee hive where our young man selling the new property came from. As I was chased down the hall by another young man trying to sell me another visit to thier showroom, I managed to get by but decided to skip breakfast not wanting to be engaged a third time by the gang that has base camp outside the dining room. How unpleasant. Worst of all, there is a separate beauty shop in the lobby. My wife needed to get her nails done. She made an appointment letting them know she was a hotel guest. Thier system was down as she booked for the next morning. As you can guess, they had no recollection or record of the appointment and told my wife they were booked solid. When my wife asked to see the owner or manager, she was unavailable but, the girl who booked her appointment appeared. In a wave and com'on, she begrudgingly attempted to take my wife back to do her nails. My wife said, ”not like that I'm not going without even an apology or sorry.” The front desk of this hotel, when asked about a restaurant recommendation, looking confused said, ”oh, a place to eat, uhmmmm, I guess I could look and see.” Well done! I guess we won't be back and we certainly won't be booking at your biggest and newest. We needed a place to get our work done and you provided a slop house with your sales people running around bothering everyone at a hotel you run in need of repairs and remodeling. Well done! If you Google, ”great sales techniques,” you'll find under what not to do, this entire hotel as an example including business you allow to mistreat your guests. There are plenty of places to stay in Gramado, pass on this one and the partner chain hotels unless they are the only one left. The good reviews are apperantly from when closer to the time the hotel was built. Build em and abandon them! Excellent strategy folks.

Escrevo para expressar minha profunda gratidão e satisfação em relação à hospedagem que tive com minha família no Hotel Life Infinity, em Gramado, durante o período de 17 a 21 de janeiro de 2024. Gostaria de destacar a excepcional atenção e profissionalismo demonstrados pelos colaboradores Chef Black, William e Roger. A dedicação destes que menciono aqui fez toda a diferença em nossa experiência, proporcionando um tratamento que ultrapassou todas as nossas expectativas. O Chef Black, com sua maestria culinária e excelente bom humor, encantou-nos com pratos que não apenas conquistaram nossos paladares, mas também refletiram um cuidado especial com cada detalhe. A experiência gastronômica em seu comando foi verdadeiramente memorável. William, com sua atenção e presteza, assegurou que todos os nossos pedidos e necessidades fossem atendidos de maneira impecável. Sua atitude proativa e amigável contribuiu significativamente para a qualidade do nosso tempo no hotel. Roger, com sua eficiência e profissionalismo, garantiu que todos os aspectos da nossa estadia transcorresse sem contratempos. Sua abordagem meticulosa e comprometimento com o serviço foram notáveis. A combinação desses profissionais excepcionais, sob sua liderança, Fernanda, resultou em uma estadia verdadeiramente inesquecível para minha família. A qualidade do atendimento e a dedicação de sua equipe destacam o Hotel Life Infinity como uma referência em hospitalidade. Agradeço sinceramente a você e a toda a equipe do Hotel Life Infinity por proporcionar uma experiência tão extraordinária. Estamos ansiosos para futuras visitas e recomendaremos entusiasticamente o hotel a amigos e familiares. Recordo ainda que o hotel não era nossa primeira opção! Nós tínhamos reservas feitas há algum tempo, em outro hotel, que por conta das fortes chuvas que atingiram a cidade, ficou sem luz e só soubemos disso depois de chegar no local, depois de viajar por muitas horas, com duas crianças! O que era para ser um pesadelo, tornou nossa viagem ainda melhor, pois chegamos até vocês... Em meu nome e em nome de minha família, agradeço a todos vocês e deixo aqui um 'até breve'.  Atenciosamente, Nelson Santana

I went to Gramado with my family and we stayed at Sky and how nice it was there. The experience was great, the breakfast was delicious with many varieties, the staff was always very friendly and helpful, the room was very comfortable and relatively large for four people. The hotel is on a very famous avenue in Gramado, so everything is close by.

好的酒店,有一些替代品給孩子們(這是我們旅行的焦點)好咖啡,好大酒店也許是用來更好地定位的共同地區地圖。樂區有細心的、高效的監視器,但是許多電子設備()包含了缺陷,在熱水池區沒有發現接口,爲該區做訂單。第四家廚房已不再望,沒有、杯子和子(我想這將是最小的),優美的清理,優美的員工照顧!讓你感覺到家裏,非常漂亮舒適的普通設施。

歡迎酒店每一個細節,我們和兩個孩子(3.5歲)在一起,結構,清,服務,裝飾都是不錯的。從你到達開始,停在停車場上他們已經來到會面,着來歡迎,用車來拿行李幫你下載並帶到房間。房間很漂亮,我們收到了帶卡片和子,牀很舒服,子很棒,有保險箱,他們提供,火燒,加熱的游泳池很棒,每天18點:00門送,並着標明明天天氣預報的紙,有一間美麗的閱讀室,有一所現代設備和設備的學院,早餐觀,是健康的食物,營養和儘可能自然的,精美的高質量食物和與孩子在一起的人看來是美好的,因爲在城市很難找到健康的食物買。它有蓋的和開放的停車場,它在優秀的位置--來吧,永遠不會後!我們待在217房。

muito aconchegante, piscina poderia estar maus quente, pouca variedade de salgados no café, ambiente lindo, tem um museu do antigo hotel e conta a história da família

都太無酒店了,是本地化eótimo atendimento............yrgydgfsgddhdsgtfhddgfhdshhfddghffgggggghggfhffjgfsghbcsxvbbcxvbfssgnbxfgjgsfhhddhhdggdvbbxvhjgfhfxvhjgfdfhhddhhgddggdfghhvv