大開曼島萬豪度假村(Grand Cayman Marriott Resort)

No beach at all, too bad we found out too late and couldn’t cancel . All week they had property renovations with lots of noice and banging. Need vegetarian options , they only had 2 types of salads .

The property does not have a beach as depicted in the pictures. The rooms are under going a renovation and quite noisy. The restaurants were closed certain days of the week.

Not as luxurious as the price tag suggests. The beach has been washed away in front of the hotel so we had to drive up to the Ritz for a sandy beach.

When arrived to reception to check in, I was told i was upgraded to a renovated room. The room was located on the 2nd floor which was quite messy and dusty due to the construction. The room was actually a downgrade from the one i booked. I found the guy at the check in deceived me and tried to put me in a lousy room by the construction area. After complaining, he moved me to a different floor AND put me in the same room type I booked for. The service at the bar was not great. I had to ask the bartenders to clean the sticky dirty counter on a number of occasions. The food service is very slow but the burger was very good. The short ribs was awful though. The pastries in the coffee area were amazing and the service there was outstanding. Room cleanliness was very good but do not expect your towels to be changed unless you place them on the floor. The toiletry provided was minimal. The bed mattress was covered by plastic or something similar and made the it unbreathable and so hot after 30 minutes of lying on it. I guess they want to protect the mattress from bed bugs or stains (???). The pool is very small for such a big hotel and unless you go early to grab a spot you are out of luck. The door people were great getting transportation.

Great location. Pool side serving staff was excellent.Neil was very attentive as well as the others. Front desk staff was also very helpfu.

The property is beautiful, and the rooms are under renovation. We had a newly renovated room which was nice with new bedding and a huge tv. Yellow caution tape enclosed the hot tub by the pool and one section of the deck overlooking the ocean. Old stairs made of wood were still in place but moving around with the waves. But it was no big deal but did distract from the sea view. The staff here is among the best we've ever encountered. Everyone smiles and helps with any questions you may have. Overall, a great time!!

We have stayed at Marriott in Grand Cayman for years. However, false advertising about beautiful beaches at hotel, pictures too. But to our horror NO BEACH AT MARRIOTT DUE TO EROSION!! Please reveal the current conditions! We so looked forward to sitting on those white sand beaches but NO SAND. NO BEACH!!

The staff everywhere were extremely friendly, helpful & funny. Would definitely stay her again!

Never again to this Marriott. We were in room #270 1/27/24 to 2/3/24, and it should not have been rented to anyone. Jack hammers were running throughout the day before 8 am till almost 5 pm some 4 rooms away. Heavy construction equipment was running back and forth along this whole side of the building with their loud exhaust and beep, beep, beep when backin up. Contraction crew yelling orders and directions to each other all day long. The franchise owner of this Marriott could care less about its guest. The room got rented and I’m sure that is all that mattered. If you go to this Marriott be aware, you will not matter.