達拉斯 - 大草原城 I-20 智選假日套房酒店 - IHG 旗下酒店(Holiday Inn Express & Suites Dallas - Grand Prairie I-20)

Great staff

In all honesty, I would have given this property a 5 star, but one thing kept me from doing so. The check in process was quick, and the employee was friendly and professional. The beds were comfortable, it was nice and cool, and it was quiet (almost too quiet, the silence was loud!). We checked in around midnight and went straight to bed. However, the next morning I found blood stains on the sheets of the bed my daughter slept in. They looked like recent blood stains, and I could tell the sheets hadn't been washed yet. I checked her over and there were no cuts or scrapes. I was beyond disgusted. I showed the front desk employee pictures, and she apologized, but because I reserved the room through *******, she couldn't discount the room or offer me anything. Even though the rest of the experience was great, I know now they do not change their sheets in between customers. Sleep here at your own risk!

This was our first stay here and we loved it the area was nice quiet the breakfast was amazing the room was spectacular and the amenities in the room were better than some of the top rated downtown Dallas hotels we will definitely be back and become regulars here Thank you it made our weekend trip even better

This holiday inn really exceeded my expectations, i thought it would be DECENT. But it was actually pretty clean and quiet not alot of noise, also was close to EVERYTHING, food options, right across the parking lot from a movie theater etc i will definitely be back on our next vacay.

El hotel no huele muy bien, se ve medio descuidado. El elevador no servia. El AC apenas serivia, no enfriaba casi nada y el equipo esta muy viejo.

Rooms comfortable - AC ok but could be better, bathroom door needs repainting, cigarette stains on bedding

Had to walk way too far to room from desk. Couldn’t park car closer and reenter building so was forced to enter through lobby; a long way from room. No luggage cart or staff assistance. Couldn’t get decent coffee w/o sitting in restaurant - not covid safe. Very disappointing. Won’t be back.

Very unsafe area. Party started in room next to mine at midnight and that equals no sleep for the guy thats been on the road all week.

This was my first time attending a Cowboy game! The morning food selection was good and rooms 220/218 and 403 were comfortable. If I come back to the area I will stay there!