大草原城温德姆豪生酒店-近孤星公園(Howard Johnson by Wyndham Grand Prairie Near Lone Star Park)

Traveled to Arlington for a concert. Thankful for a quick stop peaceful and enjoyed my rest here since the drive was heavy.

I've seen worst wasn't so bad

The room was clean and room service lady’s are very nice. The bed was comfortable.

Abitacion sucia remodelaciones mal terminadas personal de chec out no amable

The rooms are in very bad shape,( not as showing in the pictures ) - The breakfast very limited food- every morning I have to ask for the milk,( for my coffee ) and at the last day the Milk was expired( bad ).

The eating area , waffle grill was dirty& the syrup picture had syrup dripping down as sides& we finally had to screw the top open &the inside of the lid was all caked up. Other people came in & said they would go somewhere else & we went somewhere else to eat. One man said he had roaches in his room & his tv & shower didn’t work & he was looking for another hotel. We only stayed 1 night, Tjey had 1 towels &1 wash cloth for 2 guests. We had to ask for more. We will never go back. The outside had trash around the perimeter.

I need a total refund. I didn’t stay at the hotel. When I got there the front desk attendant was rude and very unprofessional. I asked to run my card as a credit and he insisted that I put in my PIN code and asked if I had cash. When I didn’t want to put in my pin he would not hand me my ID or credit card to me in my hand when I stuck my hand out it places it on the desk. They proceeded to tell me that no guest of mine are allowed on there property and all guest of mine would have to be met away from the property. When we got to the room there was trash on the sidewalk. When we entered our room if smelled of urine and mothballs. The carpet was dirty and stained. The bed spread was damaged with holes and stained. The walls had chipped paint. I would like a FULL REFUND!

Room was not ready at 3:00p.m I arrived at 4:00 pm. Breakfast area was not clean. Ice machine did not work. I will not return.

Plumbing in room # 105 poor: shower very low pressure, difficult to set temperature, and valve controlling tub/shower non-functioning. Outside ice machine only functioned when plugged in, and no ice bucket provided. Staff were very courteous and the room was very clean.