Homewood Suites by Hilton Grand Rapids Downtown, MI

So convenient.

I’ve stayed here multiple times and never had an issue but this time the hotel room looked like it could have used a good wipe down, the couch had what appeared to be a blood stain. The bathroom door had tooth paste dried on it. And the room looked alittle beat up. But this is probably just a one off thing.

We enjoyed our stay at Homewood Suites. Overall it was a great experience, the room was fairly clean until you looked a little closer. In the morning we realized there was quite a bit of dust and crumbs between the bed and bedside table. Also would have loved some hotter water! But those are small details in the grand scheme of our fabulous stay.

This was the best hotel stay I have ever been at. The breakfast in the am had the best selections and the food was delicious. Everything about it was wonderful especially the manager of the downstairs store Websters convenience store. Thank you Hilton for being so professional.

For a Hotel that is expensive it was an ok experience. Room was clean and nice. However i encountered lots of slamming doors and alot of noise both nights. Called the counter and the response was its a Hotel there's gonna be noise. We will come down and see if we can find the cause. I sat on the stairs for over a hour and nobody came. I understand some noise but not all hours of the night. For the price I can find a better experience.

Although the Hotel was located in an older downtown building, the facility had been updated and was in excellrnt shape. Breakfast was great. Located close to many good restaurants and Devos Performance Hall. We'd definitely come back!

Stains under the sheets. Lots of noise. Ice machine out of order. Staff was helpful and friendly

This was by far the worst stay I have had anywhere in a long time. We had stayed here once before and it wasn’t this bad. The bed was like sleeping on a cement block, the pillows were absolutely awful. And to make things even more uncomfortable, the temperature in the room could not be regulated. We arrived in the room with it set at 74. We turned the aC on and dropped it to 69, along with turning on the fan. It did not help one bit. Progressively the room got warmer and warmer through the night, reaching 78 degrees by the time we got up in the morning. I’ve never woke up more miserable in a hotel in my life. Never again.