Homewood Suites by Hilton Grand Rapids Downtown, MI

So convenient.

This was by far the worst stay I have had anywhere in a long time. We had stayed here once before and it wasn’t this bad. The bed was like sleeping on a cement block, the pillows were absolutely awful. And to make things even more uncomfortable, the temperature in the room could not be regulated. We arrived in the room with it set at 74. We turned the aC on and dropped it to 69, along with turning on the fan. It did not help one bit. Progressively the room got warmer and warmer through the night, reaching 78 degrees by the time we got up in the morning. I’ve never woke up more miserable in a hotel in my life. Never again.

Beautiful property, close to tons of restaurants/bars, easy parking, room was very clean and spacious.

The stay overall was good but the customer service was terrible. Older hotel than I thought but big rooms which I liked. Not sure if I’d go to that particular Homewood suits.

We have stayed at the Homewood Suite Downtown Grand Rapids twice in the last couple of months. This property is walkable to shopping, theater, dining, bars and event centers. The suites are very nice and spacious. They also have a nice breakfast in the morning. We will stay here again!

Very pleased with our stay. We came to town for a concert at Van Andel and were able to walk there & back with ease. Staff were very pleasant and knowledgeable. The gorgeous hardwood floors were pretty squeaky but it didn’t bother us any. Parking was kinda pricy but that’s to be expected in the city. I wish we would have stayed longer and took advantage of the salt water pool!

The parking garage is noisy and shows signs of deterioration, but other than that everything else in and around the hotel has been great!!.!

I liked the "the no contact" check in and out and room was accessible via "digital key". One thing to note overnight parking near the hotel is very conveniently attached to hotel, but does cost $38 per night for overnight parking... not included in hotel rates.