城西萬豪大急流Residence Inn 酒店(Residence Inn by Marriott Grand Rapids West)

We were in town for a volleyball tournament. Very nice day. Friendly staff, quiet rooms, convenient, location, and excellent breakfast.

A lot noise in the hall from other visitors. Playing in the hall. Hard to sleep. Hall was trashed. Staff was quick to respond.

Comfortable and nice amenities. Not very quiet, with basketball court right outside my window. Loud kids playing past 9:00.

Room did not get cleaned as frequently as promised. Trash in common areas piled up. Room had musty smell. Not what I would expect from a Marriott property.

Just OK. Was one of the cheaper options for this area at this time. Always love having a full kitchen, fridge, microwave, etc. but the room definitely showed some wear and tear. The baseboard in the kitchen looked like it was just a piece of plastic landscaping border stapled in place. Pretty sure we saw dried blood spatter on the inside of the bathroom door. Housekeeping was very loud both mornings. The breakfast was just OK and the staff audibly swore in front of guests, including children. Even though it was in the 70s, the pool and hot tub were not open. They really need to have a way to indicate when listed amenities aren’t actually available. Would probably stay here again, but certainly wouldn’t be excited about it.

The staff was extremely kind and accommodating. The breakfast was a terrific perk. The rooms had full refrigerator, dishwasher, sink and an induction range.

It was perfectly located for us. Ataff was terrific.

Great to have a live-at-home feeling with all the room amenities.

Run down and dirty. Photos of rooms were taken a long time ago and do not reflect current condition of the property. Our room had stains on the couch, stains on headboard, stains on lampshades, the mirrors were rusting so badly that the edges were corroded off. The hallways filled up with ********* smoke at night and the room across the hall was having a domestic dispute so loudly that it woke us up several times in the night. Felt unsafe walking around after dark. Not a typical experience for this hotel chain. Would not recommend.