Holiday Inn Express 大急流城西南(Holiday Inn Express Grand Rapids SW)

Was amazing and time

We booked this stay to have a little family celebration. We do this every year (at a different location). We choose this location as it was closer to everyone BIG mistake. We had 4 rooms booked (that would be 16 guest) we had an addition 8 people in the lobby with us having some food, when all of a sudden the GM came over & kicked everyone out that did not have a room. She was very rude & impolite. Needless to say we will be going back to our original hotel that we have been going to for the last 20+ years. Grandville is a bit too stuffy for us!!!

Great, but note that all units called out as Poolside in ******* are actually poolview with a balcony as they are on the second floor. No rooms on pool level.

Hotel rooms are clean, continental breakfast was great, pool room is very nice, pool could have been a little cleaner but overall a good stay.

My biggest complaint was the lukewarm showers never got hot the sink the toilet and the bathtub had drain issues

Came here for a Spartan race weekend with the family. It met our needs perfectly. I would highly recommend.

We had a wonderful stay! Our only comment would be the lack of a sign at your driveway entrance. We were out every evening with family and found it difficult to see the entrance in the dark.

We stayed one night and I thought it was super clean and comfy. The front desk women on Sunday am was so very nice. We would definitely stay here again.

Very clean room. Staff in the Kitchen were very friendly and accommodating. They make sure kitchen is clean and replenish food when needed. Front desk is also very helpful and friendly. I will stay in this hotel again in the future if I go back to Grand Rapids.