Hyatt Place Grand Rapids South

Fine

Pool was ice cold. Could only take a shower. The bath part did not work for my son. Breakfast was good and nice location.

I had an allergic reaction in the room. When we called the desk to ask if it was a pet free room, they replied that there were no pet free rooms. They said they deep clean after a pet is in there. Does that mean they steam clean the couches, carpet and bed every time? There should be rooms designated as pet free. Also, we were told there was a Starbucks on campus. There was not.

Overall, an excellent choice for lodging. However, breakfast (eggs, Canadian bacon, hash browns) were dry, & flavorless. The fruit yogurts breads were better alternatives. The hot items were just dry & over cooked

It was clean and comfortable. It was a little different that the sink was not in the bathroom, but I liked that better. We could get ready while the other was showering. Out of the congested area, but close to everything.

From the time we walked in the gentleman on the desk was excellent. The room was spotless as well as the property. Very quiet hotel and easy access. The breakfast was delicious and the surroundings very nice. I would definitely recommend this hotel.

Cleanness freshness of the room, and open hands honesty from staff and team members

Very accommodating staff and very clean buildings and rooms. The breakfast was fantastic as well

I was put on a noisy ,dark no hall light third floor were rooms had no numbers that had construction going on from 9 AM til 6 pm . Then moved to another room that did not have a refrigerator for my food and the bathroom exhaust fan would not shut off and had to listen to that all night I was not happy. When I went out and came back my keys did not work.