哈里斯堡赫爾Residence Inn 酒店(Residence Inn Harrisburg Hershey)

property is in an industrial area ,entrance to the reception and breakfast area is different then entrance to the rooms which are basically are small living units. at night it is scary. our room was not made for 3 people as reserved,I had to figure out how to open the sofa bed and put the bedding on it. the sofa bed was not fit for sleeping . January first is cold at night, and the bedding was a cover sheet and a very light stained blanket. ( also the the king size bed had only light blanket..We woke up several times since it was so cold.I was afraid to go get an extra blanket ,as there was no security ,the are is just open and there is nothing around the hotel property .room had cub web on the ceiling..the sheets looked like it was used ..Breakfast was actually a nice display but.. The coffee was not hot and I had to wait over 10 minutes for a fresh pot, then there was some screaming going on between the hotel employee and a guest who filled up a bag with food...IT WAS HORRIBLE! on top f this they charged me $5 for parking.. for an hotel in this location?? a week prior i stayed in an hotel that is located in the city ,and was not charged for parking...not recommending this hotel!

Essentially, it was a two bedroom apartment with two bathrooms. It accommodated my family of five comfortably. The rooms were clean. This is not a fancy hotel, but it was pleasing.

Very pleasant one night stay. Quiet, very roomy and comfortable. Front desk staff friendly and helpful. I would stay here again.

The staff at the front desk was very friendly and checked us in quickly and with ease even though they were busy.

Very disappointed. Staff was great but room wasn’t clean. Wall was covered in an obvious coating of dust- concerned during covid times. TV didn't work, walkway was a mess.

Breakfast could have definitely been better. Everything else about our stay was perfect and we will be back!!

Our room was like a little studio it was perfect, the couch was comfy and the pillows were like floating on a cloud. Would definitely stay here again!

I have been to many Marriott hotels as well as many Residence Inns over the years. This visit was the first of its kind and unfortunately I do not have much to say that is good. The cleanliness of the room was awful. Let's start with the kitchen - mold around the faucet, mold around the counter's edge, remnants of someone's pizza and spilled something on the microwave's turntable, hot water lasting literally seconds that quickly turned to cold water; bathroom - mold everywhere - around the edge of the floor tiles, the toilet, the ceiling tiles, rust around the base of the fixtures in the sink, no hot water in the shower; bed skirt, torn and hanging off the bed at 2 of its corners, bed linens appeared to be clean. Missing bath linens - there were 2 towels, 2 facecloths, no bathmat, for 2 people for 2 nights. Kitchen equipped poorly. Breakfast was limited and disappointing. A "Deluxe Breakfast Buffet" is advertised and that is not what we experienced. We found an unstaffed dining area on the 1st day - cold food that was supposed to be hot such as scrambled eggs, a broken toaster that had to be turned upside down and shaken to get the toast/English muffins out of the toaster, cold dried out sausage in a chaffing dish, etc. Today was better - the broken toaster was still there with a line of guests waiting in a line to use it. Marriott hotels have always been my go to hotel chain but no more. I am a member of Bonvoy and been comfortable recommending it but no more.

We stayed with our daughter, son-in-law and their family. The staff made sure we were given a suite across the hall from our daughter's room - that was so kind and made it so convenient for us to assist with the children. Prior to coming I made several phone calls. David and Kenneth made sure we had the information we needed and secured a porta-crib for our daughter's room. They were so cordial and friendly. We will certainly stay there again when heading to the PA Farm Show!!