This Mercure hotel is very well located in the heart of the city. Rooms are like the Mercure standard and the cleanliness is well at that location. Breakfast buffet is fine, you can find everything you want and need. Only things to be ameliorated could be the sometimes high price.
I do not recommend staying at the B&B Hotel - Graz Hbf -- details are below, but to sum it up, the condition of the hotel room was not appropriate for guests and we should not have been booked, and nothing was done to resolve the horrible smell in the room. My family and I booked two rooms for a weekend in July to stay in Graz to attend the Austrian Grand Prix, and have a hotel in close proximity to the train station. Because there were 4 people in our group, we needed to book two rooms. We were traveling with our young children so we requested rooms near to each other and were assigned rooms next door to each other. The smell and odor in one of the rooms that I was staying in with one of my children was horrible. It was coming from the shower drain, like something was rotting or clogged in there. It smelled as though someone vomited or put something decaying in the shower drain, along with cigarette smoke. It made the entire room smell disgusting. I spoke to the front desk attendant on Saturday morning and was told housekeeping would attend to it immediately. When we returned Saturday evening after being away all day, the smell was still overpowering. I was told the hotel was full and nothing could be done for us. I had the nighttime desk attendant come up to smell the room. I again spoke to the front desk attendant on Sunday morning and was told the room had been checked but nothing could be done. I asked her to please go into the room to understand the terrible smell and to move our room for Sunday night. We were moved to another room that evening since there were rooms available then. Even though it was not very warm outside, both rooms were also very warm, the air conditioning not appearing to be working. The windows did not have screens on them, so if we opened them to try to cool off the rooms (and also to air out the smell in the one room), the room would fill with moths. The condition of the one room was not appropriate for a guest to stay in, and it was an even bigger problem that no one could do anything to fix it. The multiple people at the hotel desk that we spoke with said nothing could be done because it was a weekend and the hotel was full on the Saturday evening. We were unable to sleep because the rooms were so warm and the smell in the one room made us feel ill. They could not provide a cot or roll-away so that all of us could stay in one room instead. I was later told by the hotel management: ”On Saturday morning the room was immediately checked after you spoke with the front deck, and the shower drain was opened and deeply cleaned. We just found out later that it didn't help, as it should, because a brand new part of the drain was needed.” Clearly from this message, there was a serious issue with the plumbing in the room. The condition of the room was not appropriate for guests to stay in it, and we should not have been placed there. I do not recommend this hotel, as it was also our most expensive hotel stay during our
Best Western Hotel Strasser 酒店就像一面鏡子,讓人憶起建於 1900 年左右的格拉茨市。 奧地利人的熱情好客和地中海南部的風情在歷史環境中融合 - 您將在格拉茨市中心遇到一家獨具特色的酒店。辦理入住登記非常簡單:前台全天 24 小時有人為您服務。 抵達後,您可在大堂酒廊放鬆身心,酒店酒吧提供清爽的飲品,而且酒吧全天 24 小時營業。 早上,您可以享用我們每天為您精心準備的早餐,包括鮮榨橙汁和濃香的咖啡,細節方面盡善盡美。舒適的客房裡提供咖啡和茶、有線電視和小辦公桌。 配有淋浴設施的浴室中提供洗髮水、香皂、磨砂膏、香膏以及電吹風。 免費 WiFi 覆蓋整個酒店。酒店地處中心位置,毗鄰格拉茨火車總站,距 Schlossberg、Uhrturm、Murinsel、Kunsthaus and Co. 都衹有不到 15 分鐘的步行路程。或者,您也可以免費搭乘有軌電車前往格拉茨市中心,電車站就在酒店大門前。 作為公共交通的一個重要樞紐,酒店附近的中央火車站有前往城市裡其他地方的主要巴士、有軌電車和火車。 在那裡,您還可以找到本地和長途交通工具。酒店自 1900 年起就以 Strasser 家族的名字命名。 歷史悠久的牆壁上有許多值得探索的東西:氣派的地中海風情、充滿趣味的新藝術風格、各種現代設施。 與格拉茨本身一樣多姿多彩。 如果您選擇了格拉茨的 Hotel Strasser 酒店,您將入住一家非常有特色的酒店。 我們期待您的光臨。
訪訪客2021.12.22
Ich habe ein Einzelzimmer gebucht und auch ein solches bekommen! Allerdings habe ich schon mehr als 20 Jahre nicht mehr in so einem winzigen Bett geschlafen, ich dachte dass es das nicht mehr gibt. Das Haus ist seit kurzer Zeit Mitglied der Best Western Gruppe, ist aber standardmäßig noch nicht dort angekommen. Das Haus war ziemlich leer und ich hatte die Hoffnung dass ich aufgrund meines Mitgliedsstatus bei Best Western ein Zimmer mit einem ”normalgroßen” Bett bekomme, aber nein.....Das Rezeptionspersonal war sehr freundlich, aber das kann leider auch nicht über das Zimmer hinwegtrösten. Das Haus ist für Bahnreisende gut gelegen, in unmittelbarer Nähe des Hauptbahnhofs mit Straßenbahnverbindung ins Zentrum. Resumé: Kein Highlight am Grazer Hotelhimmel!
下榻開業於2023-12-31的Radisson格拉茨酒店,感受格拉茨的獨特魅力。從酒店很方便到達格拉茨站,僅有200m距離。包括Hauptbahnhof Graz、Kreuzkirche Graz和Elisabethinenklosterkirche hl. Laurentius - Der Konvent都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和液晶電視機。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間,可以選擇去酒店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)不妨可以試試。酒店提供健身室,旅客可以在這裏舒緩身心壓力。酒店設有會議廳,為旅客提供高品質的商務服務。提供乾洗服務,為您的旅途省心。
2024.08.20
This was a first but not last trip to Austria and you made our stay perfect.we felt at home and all staff were friendly and helpful,The hotel was in a very good location for all forms of transport.Anyone visiting Graz would be most happy to stay there My wife and I would like to thank all of the staff for making our stay great
對於想要捕捉格拉茨城市風采的旅客來説,因特城酒店-格拉茨是一個理想的選擇。從酒店出發,至格拉茨站僅有200m遠。附近很多景點,包括Hauptbahnhof Graz、Kreuzkirche Graz和Elisabethinenklosterkirche hl. Laurentius - Der Konvent都離酒店不遠。可以去酒店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Eis Greissler Graz(Eis Greissler)(冰激凌)、Restaurant Brandhof(Restaurant Brandhof)和aiola upstairs(西餐)不妨可以試試。酒店提供的健身室對於那些想要健身的旅客來説是一個好去處。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
訪訪客2023.01.31
Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.
What a great place to stay,just out of city centre but easy access in to town with a punctual and efficient tram and bus network. Originally booked the basic room (cheapest) upgraded when I got there and well worth the little extra with a balcony also. The staff were helpful and friendly and I look forward to returning pretty soon...
對於想要捕捉格拉茨城市風采的旅客來説,格拉茨中央火車站A&O經濟連鎖酒店(A&O Hotel & Hostel Graz Hauptbahnhof)是一個理想的選擇。從酒店很方便到達火車總站,僅有600m距離。包括Archaologiemuseum、埃根博格城堡和Church of Our Lady of Succor (Mariahilferkirche)都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括格拉茨市博物館、Kaelbernes Viertel (Calf's Quarter)和Universalmuseum Joanneum,旅客可以將行程安排的更加緊湊。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Der Steirer(西餐)、Magnolia(西餐)或Peppino im Hofkeller(西餐)品嚐下一流的推薦美食。旅客可以在閑暇時間去酒店的休閑區,提升健康幸福感。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。酒店會為自駕的客人提供停車場。
訪訪客NED Hotel Sehr schönes, erst im Oktober eröffnetes Hotel, welches anscheinend früher ein Reitstall war, was im Frühstückssaal noch sehr gut erkennbar ist. Es hat uns an nichts gefehlt, top modernes Zimmer mit Klimaanlage, Kühlschrank ect... Super freundliches Personal und ebenso hervorragendes Frühstück, sehr zum weiterempfehlen 👌Es gibt absolut nichts zu reklamieren ausser evt, dass die topmoderne, wunderschöne Dusche von vorne her nicht zu schliessen ist? 🤔
訪訪客Friendly and polite staff, perfect breakfast! Parking availability , either the hotel's or across the street on public parking. Reasonable distance from city center aproximataly 15min walk. Clean and huge room, comfy and large bed! Need to say more?
訪訪客一切都如我們所希望的那樣。酒店停車場位於酒店前面和建築物之間。接待處的一位非常專業的女士熱情地歡迎我們,並詳細解釋了我們需要了解的住宿,房間和酒店的一切。酒吧供應優秀的當地蓬蒂加默啤酒,這是酒吧一位非常專業的女士推薦的。入口,大堂,前台,酒吧,商店和餐廳的設計和安排都非常好。房間和衛生間都很整潔,完美乾淨。牀很舒服,布草質量好,毛巾柔軟。睡得像嬰兒一樣。:)早餐非常完美,你必須自己體驗。退房時接待處的女孩在付款前專業地解釋了我們酒店賬單的所有細節。謝謝Jufa Hotel Graz。