Other than Bobby and Tina and their assistance, this stay was the worst RR I have been to. There was hair in the tub, the A/C unit couldn't get hot and one of the beds were missing a blanket. They apparently had no more blankets. Bobby was nice enough to check the unit out and gave us 2 sheets because he didn't have access to get more blankets. The towels were dirty with black all over. I went to get replacements and Bobby asked one of the staff if there were any more towels, the man checked and had none. Laundry wasn't done and the person with the key to the storage wasn't there. I had to dry with my dry clean clothes. The sink was broken and leaked. There was trash and a earring in the room.
Thank you, Mr. Bobby again for yours and Mrs.Tina's help. We appreciate you also giving us the discount on the room for the inconveniences that had occurred. You succeeded in all areas in the aspect of what you done to help us, and your kindness. Mr. Bobby keep that energy.
翻譯