The staff at the desk were NOT attentive at all... The computers were not working so ID and credit cards was taken into the back room for way tooo long. Upon check out the person at the desk continued shuffling papers for 5 - 10 min and then after the 2nd time asking what we wanted finally asked someone else to check us out. the bed had no padding and only 2 towels - cleaning rooms only every 3 days? the toilet handle stuck and the toilet sat 5" in front of the sink...
The hotel business must be very tough but this hotel needs more attentive staff.
翻譯