I can last year with friends and loved QR so much I decided to book a week with my Husband when we came to Guadalajara. Jaime always goes above and beyond to help you with scheduling transportation or any other need. Daniel at the bar is the absolute best! Enrique and Luis were also very helpful to us with our bags and always greeted us as we entered and exited the hotel. The housekeeping staff does a wonderful job keeping your room stocked and cleaned. The food is excellent and you have to experience Brunch as it is a real feast! Absolutely love Quinta Real and can’t wait to visit again!!
I choose the hotel due to the closeness to the EXPO conference center. The short distance was convenient. The hotel staff were mostly very kind (the dining room a little bit less), that compensated the lack of English skills (of some of them). The hotel facility was very good, always very clean. It could be nice to have a small refrigerator in the room (especially in the warm weather of Mexico as well as due to the low / risky quality of water in Mexico). The room was spacious and comfortable.
Excellent quality, service and comfortable rooms specifically the suites, the pool is nice to be with the family, in the restaurant the service is excellent too, the breakfast is very complete and delicious
I have stayed here for a week at a time about every 8 weeks since the hotel opened. It took a while to get running smoothly but now is an excellent hotel. Service is very high overall. Food is excellent and overall healthier than the surrounding hotels. Close alternatives for food at the office building next door or some smaller cafes in neighborhood behind the hotel. The suites are live and a great bathroom. These are the only rooms that have a bathtub. The corner rooms are a bit smaller and I prefer a regular room instead of the upgrade to a corner room. One complaint is the air conditioning units can be a little loud so best to run them constantly for background noise. Pool is a bit odd as it does not have many lounge chairs if you want to just lounge and lay out in sun. Exec lounge has great service now with bartender always interested in making unique drinks.
Remodeled and beautiful but some of the reception staff was NOT nice. they showed very little interest in helping my wife and myself with the simplest of services. Some were even a little rude .We lost cell phone services and we literally had to plead to make a call to Los Angeles. Air conditioning controls Are not in the room and they they get mad if you follow Their rules for them to shut it off or on. They have to bring the control from the front desk. Business center is not well equipped and not very accessible. On a good note the waitress at their in house resturant and the girls on the cleaning staff were great. The room itself was nice we were there for almost a week.
Stayed three nights here. The location is great-right on the edge of the historical centre and yet very quiet. It was about a 15 minute walk from the bus station (where we had arrived from the airport). There are restaurants all around as well as OXXO and 7/11 shops. The view from the roof top terrace across to the square is lovely. Although the bar was not open, we brought our own drinks and food up here. We had breakfast on one morning (25% discount deal) and it was quite formal in the restaurant downstairs but there was a great selection of food. The hotel is an old building and very pleasing to look at with internal courtyards but have to say, our room was very dark and you needed to have the curtains closed in the bedroom/bathroom for privacy. The rooms are spacious however and the a/c was excellent as was the comfort of the bed. The WiFi was frustrating and slow. We found most of the staff very friendly apart from a couple of staff at reception when we arrived who perhaps need better training with people skills. Would we stay again? Not sure as the darkness of the bedroom did get us down.
MMarant DenebMaybe I had to do more research on my side, but the room I was assigned did not look at all like the picture. The staff was kind and helpful. On the other hand, the amenities were in bad shape and dirty. The room had no air ventilation and the wall were really thin. I could hear all the noises from the other rooms and the halls, because I was near the common toilets and showers. Probably this is a better choice for people who want to party all night and just sleep a few hours. I think the location is great, but next time I will spend a little bit more for a proper hotel room with a private bathroom.