San Isidro Church附近的關島酒店

杜夢區新裝修的超讚精品飯店！在塔諾酒店住了大約一個月，這家酒店是我們在關島遠距工作/度假、在孩子暑假探望家人和朋友時的完美住所。這家酒店剛完成裝修並改建為新裝修的精品酒店。我們喜歡酒店和我們住的尊貴套房的現代設計和理念。我們也喜歡杜夢灣的景色和從我們的套房看到的日落。飯店也位於圖蒙市中心，我們每天步行前往藤田海灘，步行約 5 分鐘，步行約 10 分鐘即可到達圖蒙主要購物場所。正如其他人在這裡提到的，工作人員非常出色。他們以哈法阿代精神歡迎我們，在我們住宿期間關注我們家人的需求，有時甚至提前幾步以確保我們住得愉快。他們確實讓我們感覺像家人一樣。這些人包括（布蘭登、羅賓遜、山姆、雷伊、奧茲、米斯蒂、喬許、傑伊、馬克、謝麗爾和傑米）奧茲和米斯蒂是讓我們的住宿改變得格外特別的幾個特定的人。當我們離​​開酒店開始新的一天時，Oz 大廳的主人一直向我們致意，並在晚上當我們結束充滿樂趣的一天回到酒店時歡迎我們回來。奧茲也會檢查我們的情況，以確保我們住得愉快。我們的客房服務員米斯蒂（Misty）始終如一地為我們的房間提供服務，並且會不斷地檢查我們在住宿期間是否需要任何額外的房間設施。結束一天的工作回到乾淨的房間真是令人耳目一新。我的孩子們也很喜歡米斯蒂對他們的動物的照顧。總的來說，這是一次很棒的住宿，我們期待再次入住，並將向正在尋找關島酒店的美國朋友和家人推薦塔諾酒店。

我已經在這裏住了好幾次了。 這次是偉大的,他們滿足了我要求高樓層。 不過,我們的房間有些抱怨。 在我們的雙牀之間的地板上有一個討厭的粘稠的紅色殘留物,在安全保險櫃的桌面下,服務太差了。我們房間的空調也很冷,房間很熱。電視遙控器也死了。 我試圖通過房間電話打電話給前台,但無法到達。我不得不通過手機打電話聯繫他們。 他們能夠讓技術進來並更換電池。我在交流時也通知了他。他重啓了交流,但過了一段時間後沒有結果。他們能夠把我們搬到幾個門下的房間。 新房間好多了,符合我過去幾次訪問的期望。 然而,這次,我們沒有在兩個房間裏得到通常的免費2瓶水。不確定它是否不再包括,而是下次訪問時要考慮的事情。 退房時,前台的一名工作人員在我通過Trip.com已經付款時試圖再次向我收取費用,她還問我爲什麼租金費用比正常費用便宜,我不得不通知她我使用的trip.com獎勵折扣。她被另一個工作人員糾正了,在他們退還我的保證金後,我很好。 總的來說,另一個愉快的經歷,但不是沒有一些抱怨在這裏和那裏。 房間的定價以及工作人員和技術的服務非常值得。一定會再次入住。希望下次有更好的體驗。

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

我很喜歡在這裏過的這段時間。 我來這進行公務旅行，所以訂賓館的人有優先權，能直接入住，儘管在政府的名錄上顯示沒有房間了。如果你從賓館走100米左右，能租到潛水設備。在 Tree Bar 的調酒師(這家休閑戶外酒吧/餐廳得名於周圍的樹)非常友好，兩天就能知道你愛喝什麼，就像是Cheers一樣。我不能說這裏的食物像服務一樣好，但如果你願意的話可以去附近更好的餐館，也可以走一段路程或開車去其他不錯的地方。

更新:在閱讀我的負面反饋後,我與周和張漢敏先生取得了聯繫。張先生對我們的情況非常抱歉,並提出以後在大洋洲爲我們提供晚餐。也暴露出蔡先生原來給我們發了一封不正確的郵件,這就是爲什麼我從來沒有收到回覆的原因。我們辦理完預訂手續後,張先生和曹女士特意過來和我丈夫面見我們,並祝我們用餐愉快。我還相信他們告訴服務員那天晚上要多照顧我們,因爲服務非常好。我和我丈夫在四月的時候住在茨巴基。我們入住的時候,經理Tom Tsiao通知我們,由於最近爆發Covid事件,酒店內所有餐廳都關閉了,我們的晚餐預訂後來被取消,沒有通知。蔡先生爲我們提供了兩種選擇,我們可以取消預訂,並在Oceano備份和運行時返回,或者我們可以保留現有的預訂,並在稍後收到免費在Oceano用餐的代金券。我們決定採用第二種選擇,把它看作是公平的競爭。12月,我們決定使用結婚紀念晚餐的代金券,以被告知它不存在。我們直接和蔡先生交談時,他告訴我們他記不得曾和我們說過話,並提供一張在大洋洲吃飯的優惠券,這種優惠券不存在。

PIC是關島親子設施最豐富也最好玩的酒店，除了房間設施有些陳舊。水上樂園內多元的活動與豐富的設施讓爸媽不需要煩惱孩子要玩什麼，衹要放空曬太陽聽聽他們的笑聲就好-泳池、水滑梯、水上排球，水上籃球。水上拔河比賽、風帆獨木丹、皮划艇、浮港、沙灘排球這裏都能玩到。酒店為初學者提供各類指導課程，包括網球。浮淺、風帆等。酒店免費提供所有娛樂裝備和教練，課程提前預約，一般當天早晨酒店可預約到當天的課程。住宿PIC除了房型差異外，還分成金卡與銀卡，主要差異在於金卡包三餐，銀卡則衹包早餐。在攜程上訂房衹有選擇多日才能看到包餐的價格。如果想泡在PIC的朋友可以選擇金卡，在這個花美金的地方，每天多了不到一千塊錢可以解決一家人的三餐。PIC內各式餐廳水準都還不錯啦！PIC有多個美味餐廳供選擇，美式，西餐、日式都有，自助餐也有；關鍵是一個大人可以免費帶一個11歲以下的孩子用餐，二胎家庭的四口之家不用額外為孩子付餐費了。這裏酒店裡的海灘就可以浮潛，有好多珊瑚和小魚，不過珊瑚被破壞有點嚴重。這裏的遊客亞洲麪孔能佔到80%，其中韓國人佔到90%以上，在酒店泡了三天，沒遇到一個說漢語的。十一假期國內人擠人，在這裏身邊全是思密達。

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

房間乾淨,員工友好,位置好,去海灘和無邊泳池的便利。他們餐廳的食物都很好。他們有賣紀念品、沙灘/游泳用品、一些小吃和飲料等的商店,很方便。如果你想鍛鍊,大堂樓層有小型健身房。他們還有大量的洗衣機和烘乾機供使用。每層樓都有冰機和電梯附近的微波爐。但是,我確實有一些小問題與我的房間具體。有時燈會閃爍,飲水機也出問題,我還能聽到上面房間的椅子和傢俱移動的聲音,這很煩人,尤其是在晚上和清晨。這些在我之前住在這裏期間沒有出現,所以也許只是我結束的時候時機不對。但是我認爲更徹底的客房維護檢查會有助於確保一切正常。總的來說,我認爲利大於弊。我總是喜歡在關島的停留,並會很高興回來!他們的服務和便利設施都很棒,位置也非常完美,因爲距離多個購物中心、便利店和餐廳步行即可到達。這還是我在關島的首選酒店,並推薦給多個朋友。

我覺得真的很乾淨,去日光也很好。 非常乾淨,工作人員很友好 一點一點地,把韓語混合在一起,在桌子上說 太開心了 游泳池很好,毛巾和救生衣可以免費租用 只是Gun Beach。ㅠㅠ太乾淨漂亮了 水很淺.。 孩子們玩會很好! 大約是高,大約是男人的大腿!!! 照片是從日光向圖蒙海灘方向看的海洋風景。

The only negative I have is that some aspects of this hotel are dated/in need of repair, but nothing too bad. OK, maybe a second negative was the nightly live music in the lobby that my co-workers could hear from their rooms on lower floors. The inside of the hotel is open all the way to the top (21 floors). The music was not an issue for me, but I was on the 20th floor. Now for the positive…. The proximity to town is great - you can walk to shopping and dining. The beach was excellent and right on the calm bay. There’s a water sports equipment rental place on the beach right by the hotel pool. You can get pretty much anything you’d need, other than motorized equipment. I rented a paddle board and enjoyed paddling around the bay for a couple of hours and would highly recommend it. There are chairs and umbrellas in the beach. There is also a large, resort style pool with bar. The drinks were good and affordable. While there could stand to be some updating of the pool area (maybe cement patch work and painting), they seemed to be working on it because the second, smaller pool and hot tub were under renovation. It seemed to me that a lot of places in Guam are just now starting to come back from the impact of COVID (low tourist numbers so limited staffing and repairs/updates to properties and restaurants). The Westin Club Lounge was great - good food, wine and beer, plus it’s on the top floor with excellent views to the south and west. The breakfast buffet had a lot of quality options. The gym was a little small for the size of the resort, but it worked. Bonus - plenty of garage parking. The staff was friendly and helpful across the entire resort. I’d absolutely stay here again!!