阿瓦馬陽台套房公寓酒店(Las Terrazas de Abama Suites)

방에 문제가 많았습니다. 조명은 안켜지고 문 손잡이는 빠져있습니다. 리셉션 센터에는 직원이 두명 뿐이라 내 요청사항을 말하는데 오래걸립니다. 테라스 경치빼고는 장점이 없는 리조트입니다.

Pasamos un fin de semana en Terrazas de ABAMA y fue una maravilla. Nos quedamos en una villa con jacuzzi. El desayuno es muy completo, tienen un apartado a la carta donde varían los platos cada día. Tienen varias piscinas, nosotros nos quedamos en la principal. La atención por parte de todo el personal de 10. Volveremos

We loved our stay here - it suited us as a family perfectly. The tropical gardens and setting of the hotel is beautiful. It’s quiet and peaceful and the views are amazing! The choice of three pools was nice and we swam in all three. We self-catered most of the time, which worked ok. Limited choice of restaurants on site. You definitely need a car to travel. We used the hotel shuttle down to the beach a couple of times which was very convenient. The Abama beach was very good, not too busy and ideal for our boys. The hotel staff were very friend and helpful. Everywhere was clean, modern and tidy. Housekeeping and grounds staff do a fantastic job. We would definitely return here if we came back to Tenerife Thank you for a wonderful and memorable holiday!

This has been the worst experience I have ever had in a 5 star hotel! Upon arrival three out of 4 bathroom sinks were completely broken!!! Something completely noticeable (we noticed it in the first 5 mins when we went to wash our hands upon arrival) so I have no idea how they could not have fixed the problem before checking in new guests in the room! I had to have the handy man twice in the villa to change a piece in every sink!!! Very relaxing experience!!!!! It took me three calls to the reception to be able to talk to a manager about this!!! Then two days after I found a big chunk of hair with dust (something that was probably stuck behind the bathroom or something) in one of the toilettes when they had come to clean the room that day! And then today the housekeeping had not even bothered to clean the kitchen!!!!honestly if they have not made the bed and put new towels in the bathroom I would have thought the room was not cleaned at all!!!!!! In addition to this the shuttle service they offer to the beach is a joke as well! we called to be picked and was told it will take them 10/12 mins to come pick us up 20 mins after he came but picked up another family and told us he will be back in 10 mins (it’s a less than 5 min drive up and then 5 min max to come back) 3 more calls and thirty minutes later he came back with another family down and finally we were picked up after 50 mins!!!!! The worst part is that it looks like the management of the hotel doesn’t really care about client satisfaction! I have called them about an hour ago after we came back to a complete mess of an apar**ent which apparently was cleaned and they said they would call me back and no one has been bothered to even call back and offer an explanation!!!

Maravillosa estancia en Terrazas de Abama Las vistas del hotel, la comida, el personal, la habitación, el spa... todo increíble Repetiremos seguro , también ideal para familias La ubicación es muy tranquila y permite desconectar y descansar

Yet another wonderful holiday at Las Terrazas - we have been coming as a family for years (10 plus times). We are always welcomed and looked after so well by Guilia and her team. The apar**ents are spacious, clean and well equipped. We spend our days by the pool, down at the beach, playing tennis and the evenings relaxing either in the apar**ent or at a local restaurant which the team are happy to advise on and book. Excellent weather and a perfect relaxing holiday. Thank you again team Las Terrazas

Una experiencia inolvidable. El ático de 3 dormitorios con jacuzzi al aire libre y vista panorámica al océano es simplemente espectacular. El personal amabilísimo, la gastronomía, la música en vivo en la terraza del lobby, el Spa (que casi estrenamos por que lo acaban de inaugurar!). La playa de Abama, las piscinas infinity climatizadas, el campo de golf... lo dicho, absolutamente memorable...

2 bed apts very nice with outside jacuzzi but not very private if you have people sitting outside next door in the garden, and the constant noose of motor bikes while sitting around the pool today Saturday 20/4/24 is maddening! Not a relaxing time at pool also could do with adults only quiet pool which there isn’t.

Yet another fantastic stay at Las Terrazas, it is rapidly becoming our favourite resort in Tenerife. We stayed for 10 nights and was upgraded to a wonderful two bed at the top of the hill, it was brilliant. I would like to say a massive thanks to the reception team for the upgrade. The Staff are friendly, helpful and professional an asset to the resort, all the plaudits are well deserved. It is the place we completely relax and recharge and will return repeatedly.