聖梅里昂莊園(St Mellion Estate)

The resort is clean, staff are so friendly and helpful. This made our stay even more relaxing, would recommend to anyone and we will definitely be staying there again! Thank you to all at St Mellion International Resort

Booked to stay as we were attending a show Plymouth in the evening. Great location and easy to get to. Facilities are very good and despite arriving early, we were (as guests) use the spa facilities so we had a swim! Our room was spacious and very clean. Loved the King sized bed which was very comfy. Room was very quiet. Breakfast was included in our booking and provided a wide range of options including a waffle maker! The staff we interacted with from the reception team, the dining room staff and the housekeeping team were polite and engaging. The only thing I would say is that in the main areas it is looking a bit tired and could do with a bit of facelift (main thoroughfare carpets etc) but overall, highly recommended if visiting Plymouth or if you like golf!

Rooms large clean and comfortable but dated and worn, badly in need of refurbishment. Floors creaky and noisy. TV old and not smart. I am sure if they were refurbished and updated they would be as good as they once were.

We stayed for Valentine’s Day and the staff were incredibly helpful and polite. We were told after our stay that there should have been robes in our room however, we did not have them and we had a small issue with our evening meal which was resolved promptly and professionally. When it came to breakfast, there was loads to choose from including a cooked buffet, pancakes, cereal, etc. However, I recommend getting there before 9:30am as there was not a lot left. All in all, our stay at St Mellion was very good.

Never have we been disappointed at any of our many stays here.Friendly and efficient staff. Lovely location.excellent if you have an electric cac as six fast chargers.

There was one great receptionist during our stay (evening lady). However some of the others ranged from nonchalant to rude. Surprisingly hotel receptionists "dont book guest taxis", were rude to my friends at check-in and not very helpful on various other matters. The luggage room smelt. Saturday breakfast service was lacking: cutlery, food, service. Yes we did get there 15min before end of service, as did a lot of other guests, but theyd run out of food a long time before this and werent proactive in helping all the guests get a decent breakfast during service time. Hotel room showers didnt maintain temperature and occasionally and randonly scolded you. We booked into the Sunday carvery and again, service was lacking. Lack of staff mostly; we had to wait over 30mins before we could get the carvery food even though we had booked, as the chef wasnt available. Seemed guests were an inconvenience. However, swimming pool/spa was very nixe and great showers. Carvery food was lovely once we got it. Beds were comfortable, although room would have benefitted from a fridge.

Lack of investment evident. Poor housekeeping standards. Loose tile in bathroom.

The room looked nice but had issues. One size fits all solid pillows which were too low for 1 and too high with 2. The shower never got hot and after maintenance came, we were told that it is health and safety (although the spa showers were a good temperature). All the floorboards were squeeky. One side light wouldn't point downwards (later fixed by maintenance) and the other turned off and on randomly.

Our stay was okay, the cottage was nice good location, however I felt the service was really really poor. The receptionist was very rude and mentioned both cars couldn’t fit on the drive when there was plenty of space for up to 3 cars, also there was no other lodges booked around us which could have accommodated if needed. Even though we were there for 3 nights we didn’t get fresh towels daily only had 2 supplied for a 4 person cottage and no fresh sheets each day if you were in the hotel? Which seemed very odd!. When asking for additional things that should have been in the cottage they said they were short staff and I would have to get it myself … being a frequent visitor to Mellion I’m not sure I would stay again.