We booked two rooms for a family trip and we were very disappointed – this hotel has seen its better days already. The entire resort is badly in need of some sprucing up. It was definitely understaffed and things were closed and/or in poor shape. Our room was underwhelming – there was a food container left in the fridge, the sheets smelled sour, and the carpet felt sticky. Our family booked an 'executive suite' that was supposed to be slightly larger for their family of four, but it was a room of the same size with a pull-out sofa instead of the two chairs and a table that were in our room (so they paid more for the same amount of space). Our rooms also faced their wedding event tent, which meant that we had to listen to the reception until late in the evening (why did they put us on that side instead of the wedding guests?). And overall we didn't find the staff at the front desk or the bar of the restaurant to be very nice or helpful.
翻譯