格尼唄盟套房酒店(Baymont by Wyndham Gurnee)

Was exactly what was posted on the website. Photos were accurate. Quiet and clean. We traveled with a dog and definitely didn't feel like we were put in a sub-standard room. We go to Gurnee 4 times a year and this'll be our new go to for hotels in this area.

We had no hot water for showers in the morning. Was told the breaker would be reset. 40 minutes later husband used another room to shower. Maintenance came in the evening and we ended up changing rooms, which wasn’t very convenient. Front desk was very apologetic at check out.

The hotel was a bit run down. There were places the drywall was patched but never painted. The shampoo bottles were half full, which makes me think they are refilled instead of new. The beds were hard but we were just there to sleep and leave so it worked for what we needed.

The guy behind the desk during the evenings is very professional. The Indian lady behind the desk seem a bit intimidating. She doesn’t smile at all, and kind of makes me feel uncomfortable. This would’ve been 5/5, but the lady is a different story.

The hallways and the room smelled just like chlorine from the pool my bed was uneven. The 2 gentleman's that work there were so very professional, but the lady not so much.

Did not get housekeeping ONCE in the 4 nights my partner and I stayed there. I called down to ask if on our 3rd night, we could get new sheets and towels. Was told to ***** the bed ourselves and CARRY our sheets and towels down to the front desk. Then, we had to make our own bed. I make my bed at my home. The point of going to a hotel is you have a place to stay without having to change your own sheets. It was unprofessional in my opinion. Also, the walls were so thin, I could a conversation between 2 people in the room next to us. The room above us was stomping all day and night. Sounded like horses were stomping above us. Was very hard to sleep with that constant noise.

This property is very convenient to Six Flags and Great Wolf Lodge, as well as restaurants and shopping. We chose Baymont because of the special rate, and the reputation that Baymont has had. While I don't have any complaints with the property, I was surprised that the property is very "average." Not extremely nice, and the furniture was a little stained. The Baymonts we have stayed in have always been very nice. Again, no real complaints, just not what we expected with this name.

The hotel itself was fine, the staff was good and welcoming and it was really just a quick trip and needed a place to lay our head. But the breakfast while a decent portion many items tasted expired and/or spoiled. After nearly breaking a tooth on the raisin bran that tasted like it was 2+ years old we tried to spice up the eggs a bit with the packaged hot sauce but it was separated and rancid. The freshly cooked stuff was fine but the stuff that had a chance to sit there a while had, and it had gone bad.

I didn’t like the way it looked. It needs a little more bright color and details