格威內特縣Indian Trail Square附近酒店

I want to start by saying that I have great respect for the Marriott brand. The reason for this complaint is that I experienced one of the worst and fastest stays in a hotel room in my life. My wife and I reserved a room at the Residence Inn in Duluth GA. As it was our wedding anniversary, we had high hopes and expectations for a hotel under the Marriott umbrella. We arrived late due to flight delays but kept in contact with the hotel personnel. When we got there the staff person assured us that we were given a room upgrade. However, the room was completely unacceptable and in an uninhabitable condition. As soon as we walked in the room, there were noticeable stains on the couch, black soot like dust on and around the vent in the sitting area and a strong moldy / musky odor. We went into the bedroom next and noticed that the pillows were dirty along with the sheets; the walls were stained with unknown substances; there was a noticeable dip in the floor by the tv; there were lamps on plugged in that did not work; the restroom had soap and toothpaste stains visible under the hand towels on a glass shelf; the toilet paper holder was hanging off the screws from the wall; the tub has mold rings around the top of the tub, faucet and drain; the tub floor appear to have dirt on it and we did not feel safe or comfortable with the sanitation of the room. Also, whatever the smell was triggered my asthma so we checked out urgently and found a room through another hotel chain. When we informed the front desk personnel of our concerns, he was very understanding and refunded us for the entire reservation. He told us that the hotel completed renovations for one side of the compound, but did not on the side that we were booked for. He mentioned that some of the rooms are really bad but he wasn’t sure which ones exactly. I am extremely disappointed in the accommodation and the fact that a reputable organization such as Marriott’s standards were so disappointingly low. Attached are some of the pics…

環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！環境特別好，位置優越，是很推薦的的住所！

I recently had an outstanding experience with Wayne, at the Atlanta Marriott Peachtree Corners, that truly exceeded my expectations. Wayne not only resolved my issue promptly but also followed up to ensure everything was as we discussed. Thanks to his immediate response, I was able to get the issue (which was my mistake) fixed, and my company’s concerns were extinguished. Wayne provided excellent customer service and professionalism, along with treating me with compassion and concern in my panic state. I am incredibly grateful for the exceptional service I received from Wayne and will be recommending Marriott – specifically the Atlanta Marriott at Peachtree Corners - to colleagues, family, and friends.

位置,客房清潔度,服務等都沒有遺漏,是今年開業的新酒店,所以是更加滿意的投宿經驗。 下次也100%願意再投宿~

We had to stay here because issues at home & we live local. But they make you pay for parking at $10 a day. We have 4 cars because we have kids & they need to go to school. Then on top of it. You have to pay to use their office room just to study. This is a terrible location that dollars you to the max.

I stayed at this hotel whilst on vacation with my sons visiting family in Atlanta. From the moment I walked in the door I was greeted by the very friendly staff member Sandy, she gave us such a warm welcome and made us feel at home. She couldn't help us enough and having had a really bad experience on our first night at a different hotel by the airport, this was such a different experience. We ended up staying 5 nights in total and I would highly recommend this hotel. Rooms were lovely, clean, very comfortable. Breakfast was lovely too, great location for getting around. Thanks to Sandy and all the staff, you really made our visit a memorable one. ⭐️⭐️⭐️⭐️⭐️⭐️